The location may explain problems with this restaurant. It is located in the only "mall" within 50 miles and the biggest mall within 100 miles. Given that, they have a continuous flow of customers, regardless of service & they can charge 30-35% more than surrounding restaurants.My wife works Wednesday's so I bring food home every Wednesday night and have done so for the past 10 years. I have been to every restaurant in the area. TGIF, on average, is higher than Red Lobster. I have only tried TGIF twice in the last few years - because they are in the mall. Both times, the order was wrong.The first time something was left out. I don't remember the details but I remember calling. They offered for me to return to get what was missing but I live 15 minutes away and wasn't planning on a 30 minute round trip. They sent coupons to make up for it. I never used them. This time (tonight) I ordered the Strawberry salad. They may want to have their chefs read the menu. The menu states the salad comes with "Fresh balsamic-marinated strawberries, shaved Parmesan, goat cheese and glazed pecans served over mixed greens tossed with Balsamic Vinaigrette dressing." My salad actually came with fresh balsamic-marinated strawberries, served over Romaine lettuce tossed with Balsamic Vinaigrette dressing.NO PARMESAN CHEESE, GOAT CHEESE OR GLAZED PECANS. In their defense, it would have been a damn good salad had it come with everything advertised.
Used to be a family favorite now, they've bumped their prices up unless you would be able to squeeze in for their 3-6 PM M-W deal but, most people work at those hours! The food doesn't suck but, its not as fresh as it used to be. The wait staff are not that friendly and usually take forever..... to get the food out. Both the West Side and East Side have really slipped off the map. Especially the West Side where one waitress stiffed my husband out of his change because she assumed she'd get a tip for being a total rude arse. Oh and how "convenient" that nobody wears name tags at either place so it makes it hard if you have a complaint. I just pointed to her and she booked out quick like a rabbit when she got "caught" even though she was slow as a turtle for everything thing else! I do still go to the Eastside only for my husband but, usually I can help sway him elsewhere with the reminder of "remember they will steal your change".
I got the waitress name Jordan from hell.First of all she didn't let me finish telling her my order. So I sit there pissed off, n finally I called her back n said you didn't let me finish, you cut me off, n started charming my husband. ... dear girl, I was paying the bill, so zero tip for you! This other guy came over n pour my beer, n refilled my water. His name is keith. Food was good but we didn't get asked for bottomless fries. Very unhappy with this place n it will never be as grand as RED ROBIN IN ST. MATTHEWS, KY AT THE MALL... So by saying this... I won't be back. I did leave a tip for Keith, n gave it to him, thanking him for what little good service we did receive. .. Jordan asked to take our plates, guess what, she dropped the plates n food landed on my good Capri pants.... So remember. ... if you want good service at this place.... ask for Keith!
We live in Fl and get to Evansville area several times a year on business. We always look forward to going to Stoll's. Everything is excellent. Only drawback: we udually over-do it and leave feeling stuffed.
Food was delicious and service was awesome would come back again been here on 8/6/2016 and 8/7/2016 will come again when back in Evansville , Indiana
Service is always up to par, usually better than. I go very often for any of the number of great deals they have going on. I never leave unsatisfied