I made the mistake of ordering a fish through them. It was dead within 24 hours, from Enteric Red Mouth Disease, that doesn't just crop up overnight. The fish had it when I got it from them. I immediately contacted them and told them what happened. I wanted a replacement, a refund, or some compromise since they obviously sold me a sick fish. After stringing me along for weeks, they finally told me they weren't willing to do anything. I even asked if they could trade the value in feeder fish. Nope. Bear in mind, when you buy a dozen feeder fish you usually end up with 13-14 in the bag, so those are free. So they weren't even willing to give me something that they, over time, would give away free anyway. They told me the best they could do was sell me another fish. Because I would do that again after the way I was treated this go round. I won't be back, and I will strongly warn any person who will listen not to go there and to take their business elsewhere. Shame on you Pet Food Center!
I love this place! The employees are always really helpful. I love the fact that I can wash my dog here because doing it at home was really tricky!
They need to get someone in there that actually understands reptiles and their needs. A kingsnake, ball python and boa all in one tank?? Not only can they all kill each other, they all have very different husbandry needs. Baby bearded dragons all together, dead in their cages. I have extensive knowledge of reptilian needs with many years of experience as well as references literally all across the country, yet they wouldn't hire mw because I had visible tattoos (none of which are offensive). This is not about the animals. Many people have been complaining for years about how the reptiles are cared for (or rather, lack of care). They would rather hire a little cute Christian school girl that couldn't give a new owner proper care information. (This isn't about not getting hired, trust me, I make 3x the amount hourly in my line of work than what offer). I'm genuinely concerned about the well being of living creatures. Nothing should have to suffer at the hands of ignorant employees. Maybe someday that will change.
The only pet store I shop with any more. You get great advice, great service, and a great attitude with whatever your needs may be.
I had a wonderful experience. The extremely helpful staff helped me pick up some new food for some finicky kittys!
I love going by here every weekend and have a look around. I love buying new things for my cat and this place is my one soul source of the things I buy.
My fur babies love Pet Food Center :)
I always come here to get all my pet supplies. Great deals and great service!!