Great service. Has fixed about everything we have brought in. Pleasant to talk to, knowledgeable. Will continue using them!
100 S Green River RdEvansville, IN 47715
From Business: We specialize in Smartphone Repair, Tablet Repair, and Computer repair. We also sell accessories for smartphones and tablets. Purchase your repair parts for your …
This company is terrible...my first order they tried to charge me 25% more than the website price...I had to call them to fix. The next order they told shipping would be 30 when I confirmed every charge before confirming my order...then the invoice comes and they charged me 39. Then when I receive parts one of the boards has a damaged connector, they probably damaged it when removing the part.So I call them to tell them, they actually wanted ME to pay shipping to return the damaged part....RIDICULOUS common sense...I need to pay for their negligence ...absolutely absurd!!! I would advise never to do business with a company lacking all common sense and looking out for their interests only!
VERY SATISFIED with my order from Tri-State Module! Very GOOD people to deal with! I wouldn't hesitate to order from them again.
They NEVER answer the phone or emails.....Buyer BEWARE
I've been contacting Tri State by phone, email, and online chat for a week now. No reply to any of my messages. They sent me a power supply that had bad capacitors. Is this how you treat your customers? Still haven't heard back, I am issuing a claim on my credit card.
I purchased a module for a t.v. it did not work. After reading the reviews I assumed the worse. I was told they would send another or if I didn't want the warranty replacement that it would be a 20% restocking fee. Which is understandable cause their not in the business of supplying electronic parts for people to troubleshoot with. Anyhow I was very rude to them and they still gave me great service. They shipped another board which worked perfectly. Plus they shipped it usps so it would arrive on Saturday. They also did a few things that I didn't expect but I can't write them on here cause I believe they went above their policy in this case. Anyhow I would recommend giving them a try. But just like any electronic part make sure that is your problem before ordering cause if your trying out parts to fix a problem it may cost you a restocking fee. They did come through for me in the end. Start to finish and my TV working was 5 days with the bad part.
defective parts and good luck getting your money back!
Ripped Off....Do not do business with. Sent my old light engine from my sony tv after they said they would buy it for $50. I am out postage and insurance i paid to send out. They acknowledged receiving and said it would be a week and they would send check. Well after numerous calls and excuses and several months I gave up. I contacted the attorney generals office in my home state and they could not do anything since TSM is in different state. Hiring an attorney would be more $$$ with no guarantee. They may sound great on the phone but beware.