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The Autobarn Mazda of Evanston

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(847) 866-9666

1015 Chicago AveEvanston, IL 60202

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New Car Dealers, Auto Repair & Service, Used Car Dealers

(90 Reviews)
CLOSED NOW
Today: 9:00 am - 8:00 pm
Tomorrow: 9:00 am - 6:00 pm
BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

Phone: (847) 866-7606

Phone: (847) 328-3817

Fax: (847) 866-7552

TollFree: (888) 699-9643

Brands
Mazda
Payment method
amex, discover, master card, visa, all major credit cards
AKA

The Autobarn Mazda Evanston

Autobarn Motors

Other Emails

Categories
New Car Dealers, Auto Repair & Service, Used Car Dealers
Other Information

Parking: Street

Reviews

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MD
Mary D.

12/16/2018

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Expertise
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Rena & Jay are amazing & take top-notch care of me & my car. I’m completely happy & comfortable with this auto service center!

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Anthony D.

11/27/2018

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Immaculate and very welcoming Mazda Tech Center. All should be this way! Simon Kim sets the standard for excellence in customer service - friendly, efficient, accommodating, thorough. Smart. The center is very comfortable.

CE
Corina E.

10/25/2018

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I highly recommend this dealership and sales associate Jeff. He was great! Really listen to everything, I was looking for didn't feel pressured at all. I couldn't be happier to have stumbled into this dealership and work with Jeff. He is very knowledgeable, helpful and really when above and beyond to get the car ready and give me all the details on a late Saturday night. Truly appreciated everything he did, So I could enjoy my new ride home. If you're think Mazda I recommend the Autobarn of Evanston ask for Jeffery Williams.

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Johnny K.

10/11/2018

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This was my first *fun* car buying experience. Sales consultant Sonny Dulas was super helpful and friendly while I was deciding to purchase a pre-owned Mini Cooper Countryman from The Autobarn Mazda of Evanston. Closing the sale and the delivery process was quick, smooth, and zero hassle. There was even a party going on in the customer lounge while I was signing the paperwork! My vehicle was ready for me in the front of the showroom and was impeccably detailed. Not a high ticket purchase, but they made me feel as important and valued as any other customer.

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John G.

08/09/2018

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I worked with Chris Reis at The Autobarn in Evanston. I started out learning more about the vehicle itself which I was somewhat familiar. I then asked about pricing to purchase the car and he shared how it is a popular car with great reviews that holds its value. He shared with me the number and it fell within the range I had researched based on my particular wants. I then wanted to learn more about leasing and why a person would do so. He was patient and taught me a lot about the process growing my knowledge base based on what I had researched. I ultimately went the 3-year leasing route. Signing up was easy especially when you have good credit. I highly recommend Chris Reis and John who handled the financial side of things. If you are in the market, head to Evanston and the Autobarn. Go 'Cats, Jack Griffin

Jason S.

07/03/2018

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I'm a bit of a car nerd, but not as familiar with the Mazda lineup. I had originally showed up to buy a VW GTI from a nearby dealer, but found the seats on the new model uncomfortable, thus ending its 5 year stint as "my dream car" ). My basic criteria were: Fun to drive, manual transmission, sun roof, heated seats.

So, we visited the Mazda dealer next door. I liked the looks of the 6 (though it's a bit big for us) and I've been eyeing the 6 diesel's possible introduction to the USA (I figure Dieselgate all but killed that. Thanks VW....). The 3 also looked nice, and I appreciate the fact that Mazda offers a manual transmission on most of the lineup (at least the ones that would likely appeal to an enthusiast). I also like that Mazda is one of the few independent automakers left in the world.

Everyone we dealt with at the Mazda dealership was friendly, knowledgeable, and were clearly *interested in cars* (oddly, a rarity!). They were not interested in playing any games or jerking us around, as many car dealerships have in the past. Our salesman, Mirza Peksin, knew *everything* about the cars we test drove, from engine/transmission comparisons within the Mazda line and its competitors to knowing down to the sub-sub-sub menus of the infotainment system. He was also funny and straightforward.

Our finance person, Chris Norton, was more of the same. Another friendly auto enthusiast who knew his product, had fun with his customers, was very straightforward, and shepherded us through the process with confidence and humor.

Before this buying experience, ANY Mazda had been at roughly spots 9-10 on my "top-10 cars to consider buying" (though a Speed3 or Speed6 might've bumped that up :) ). Thanks to the lovely driving dynamics and value proposition of the Mazda3, plus the awesome experience with Mirza and Chris, there is now a picture of a Miata on my fridge, put there by my wife, replacing the VW GTI, to focus us on saving for our next car.

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Barbara S.

07/02/2018

Overall

i love my 2016 mazda3 hb!!! simon kim has been helping me take care of her for timely maintenance, as well as any other issues and concerns i've come in for.
Simon is always pleasant, professional and attentive. He is also always willing to accept any coupons i present him with, which i greatly appreciate. Simon makes me feel valued and respects my time. both are rarities for a woman when dealing with car repair/maintenance.
barbara s./chicago

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Cynthia C.

06/15/2018

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Professionalism

I bring my Mazdas (RX-8 and now CX-5) here for maintenance. Simon Kim in the Service Department is one of the best! He is helpful, knowledgeable, and friendly. I've been going to him for a few years now and always have a positive experience.

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Gina D.

06/30/2017

Overall

You cannot beat the customer service at the Mazda Service Center! Juan Vargas is the best service rep I have ever had the pleasure of working with because he is incredibly generous and considerate. He has gone out of his way time and time again, way beyond his job description. Thank you for that, Juan!! You make the Mazda Service Center my first choice for car repair.

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Brant D.

05/04/2017

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Juan Vargas has been Autobarn Motors' customer service representative for multiple visits for maintenance at the dealership. This time, like all those before it he has been wonderful to work with. He has been very polite and professional, displayed excellent communication to apprise me on the progress of my vehicle in the process, and knowledge of my vehicle and the services available to keep it running at its best.

In the future I will make sure to specifically request Juan's service when I make appointments for further maintenance.

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Carla A.

01/27/2017

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Juan Vargas is professional, courteous and personable. He makes the whole experience a pleasant one.

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Carla K.

01/27/2017

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I have been using The Autobarn for service for over 8 years. Juan Vargas has been my service advisor for much of that time. He keeps me informed and always checks in with me before performing any service or repairs not previously discussed. His approach is one of respect and honesty, and I trust his recommendations.

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Luke R.

12/01/2016

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We brought our car in for service and had a wonderful experience. Juan Vargas took the time to explain what was needed, ask for any concerns we had, and kept us informed of the progress the whole time. We feel like we are in very good hands here.

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Eunice M.

11/18/2016

Overall

Went to Mazda service center in Evanston for some minor issues with my car and as usual Juan Vargas, the one who attended to me was very nice and very patiently explained to me in layman's term what they're gonna do with it, how much is the probable cost (no surprise there) & even went beyond to check my warranty & any recalls. Calls me for follow ups and provided a loaner. I can say there's no better service I received with Mazda. Very happy ���� with the service and I wouldn't hesitate to recommend this company. Thumbs up to Juan Vargas & crew��������

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Patrick D.

11/16/2016

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Lewis Belcher was very helpful and made my experience an easy one. I am enjoying my new Mazda CX-5 Touring very much!

Linda P.

11/15/2016

Overall

Juan vargas has been helpful every time I've brought my car in. He's knowledgeable, reliable and kind. Happy to have him at the Autobarn service department!

Dre L.

10/14/2016

Overall

Juan Vargas could not have been any more helpful. He kept me updated (via text) what work was going to be performed on my car. I didn't have time to set an appointment but when I showed up he was more than willing to service my vehicle. I really appreciated his HONESTY, which is hard to find nowadays. The experience at the new Mazda facility was great as well. Will definitely be recommending to my friends.

swiatczak

08/24/2012

Overall
CUSTOMER BEWARE! I wish I woul...

CUSTOMER BEWARE! I wish I would have checked the BBB's profile on Autobarn before I bought from them (they have an overall rating of 'F'). Beware that they may try to hide things from you and may not disclose everything they know about a car's history. Evidently greed overtakes customer satisfaction at Autobarn. Consider yourself warned.

gisellekunstlinger

08/08/2011

Provided by Citysearch - 
Overall
A Great Experience

My wife and I were looking for a 2010 Mazda5 with manual trans, but apparently those are as rare as hens teeth and one couldn't be located, so she stopped by Autobarn Mazda to look at a 2012 with manual trans. They let her take it home for a couple of days and she really liked it. We stopped by on Saturday 4/16 to talk about purchasing and we drove home with it. Andre was our salesperson, but being that this was a Saturday and he was very busy with multiple customers, we also got assistance from Jon, another salesperson. Negotiations were relatively painless and they were very accomidating to our needs (we dragged our 6 month old along and he was in ""cranky mode""). Overall, a great experience!

Surfergirl53

08/02/2011

Provided by Citysearch - 
Overall
I was satisfied

Patrick Datt, the sales rep, was excellent. Answered every question. Helped get me the best deal possible...and made sure I had the car I really wanted. Don Drescher, Sales Manager, was very congenial and concerned that I was happy. Tony (in the finance office) was most informative and helpful. Explained everything. I enjoyed working with each of them. Most time was spent with Patrick and, like I said, he was very thorough and intent on being sure I was satisfied.