445 Plaza Dr, Eustis, FL 32726
Phone: (352) 589-0130
Parking: Lot, Free
Good For Groups: No
Good for Kids: No
Take Out: Yes
Cuisines: Asian, Caterers, Take Out, Chinese
Takes Reservations: No
Outdoor Seating: No
Price Range : Average
No coupons available
August 28, 2017
I ordered this evening from China Wok first off the lady who answered the phone was very rude. When I received my order the rice smelled spoiled when I called to complain instead of saying they will send another one right over she said next time you order I will give you a rice free. I said no sent one now. When I received the new order again the rice was bad . I called back to tell them and they got upset and refused to refund my money back. First thing in the morning I will be making calls. They are the WORST. Save your money and go somewhere else where you can be respected
This is a copy of a paraphrased email sent to me regarding a complaint I filed against this restaurant
Your complaint regarding the China Wok located at 445 Plaza Drive in Eustis, Florida was forwarded to our office for review and action as necessary. The inspectors found several violations. The establishment was cited for this violation as well as others. You can view the inspection report at https://www.myfloridalicense.com/insptermsofUse.asp?SID=. The license number for this account is 4501717.
Thank you for taking the time to bring your concern to our attention. We will continue to monitor this establishment through our routine, unannounced inspection program. Your complaint, along with this response, will be placed in the establishment file, and will become a part of the public record.
Please feel free to contact me if I may be of any further assistance.
District Manager, Orlando
Division of Hotels and Restaurants
This place is the worse place to call and order food from the customer service is weak. I called to order and she couldn't hear what I was saying instead of her saying ma'am I can't hear you she yelled at me then hang up on me, this is bad for business and if I were you I wouldn't order are eat from people of such rude character