Pro Pacific Auto Repair
1208 5th St, Eureka, CA 95501
No coupons available
They crashed my vehicle and didn't tell me. Over charge for simple jobs. They changed me 30 plus percent over book time, plus fee for checking on the repairs. Parts are marked up over 50 percent from parts store. They suggested I change all my fluids at 30,000 miles. When I asked about manufacturer suggested maintenance. They advised me they don't suggest following the manufacturer maintenance schedule. They want you vehicle not to last long so you buy another vehicle. Please do yourself favor and tow your vehicle to different shop.
The crew here is amazing. Took my car in here thinking I was going to need major engine work done which they were able to tell me wasn't the case. Everyone I talked to was very genuine and super helpful. They are very reasonably priced. My car runs better than when I first bought it and looks better than It did when brought it in. I cannot say enough great things about this place. Definitely using this place again.
I would like to thank Rob and Ford for all there kindness. My motor home had some major problems. I call five garages and explain to them I was traverling thru,all of them except Pro Pacific sind I can't help you. I talk to Rob and he was concern first for my safety and ask if I was ok and did I need a wrecker I told I was traverling with another motor home. I would try to baby it so I could get to their shop. What nice people they work very hard to get me back up and running. Our world needs more people like Ford and Rob. Thank you so much.
I have been taking my vehicles to this shop since 1995. Recently I had my car over heat while driving. I called the shop and they walked me through getting my car safely to their shop. It happened to be one hose that had a leak, they replaced it without charging me! It was recommended that I have my hoses replace considering they were original and I had almost 250,000 miles on my little car. They didn't pressure me to make my appointment right then but I called later to schedule it. My schedule is hectic and they made it so easy by taking to work and picking me up when my car was finish.
I've never had anything but good service from these gentlemen.
My transmission disintegrated and I didn't know where to take it. The tow truck driver recommended Pro Pacific as that was the place he used, Wow! I received wonderful service there. They were fast, efficient, fair and even helped me with the rental car and payment options. It was like going home and having your big brothers help you out of a bad situation! Thank you to Mr Ford et al for the great service!
"Took our Jeep in for Power-train & Evap codes,
Diag & Fixed step by step (code kept coming back) until it was fixed,
SUPER inexpensive, Courteous, & Informative.
DIDN'T just say it all needs done, took the time to find out what Actually needed done,
and did it at a SUPER reasonable Price.
Although My 1st experience w/them wasnt golden, I'm glad I kept with them,
and would recommend to anybody."
Knowledgeable, trustworthy, and excellent customer service makes Pro Pacific the only shop in the area where I get my car serviced AND the only shop that I will recommend to anyone searching for a reliable place to service their vehicle. I love that in addition to taking very good care of my vehicle, the staff are warm, friendly, and treat me like I'm a member of the family - the effort they make to call patrons by name does not go unnoticed!! I couldn't be more thrilled to have found them.