Leon's Car Care Center
929 Broadway, Eureka, CA 95501
Auto Repair & Maintenance "We do That!"
Done Right and Done on TimeSchedule An Appointment Today!
|Mon - Fri:|
|Sat - Sun||Closed|
NAPA Auto Care Center
Wheelchair Accessible: Yes
If there were an option for no stars, that's what this place would get.
First off they wouldn't give us a quote for a very simple job over the phone. When we arrived the person we talked to on the phone was nowhere to be found, making us sit and wait to be seen.
They were extremely slow at every step of the inspection. When we got fed up with their incompetence and pressed him on just telling us the final price, Dale was extremely rude and unpleasant and quoted an absolutely ridiculous price (hundreds of dollars more expensive than Pro Pacific which is right up the road).
AVOID THIS PLACE LIKE THE PLAGUE!
I went here for an oil change and a $5 discount coupon. I knew it would cost a bit more, but I didn't have a coupon for Expert Tire. Well, an oil change here costs $40. There's an involuntary inspection included. So, with taxes I ended up paying around $40. The service is nice, but I can't afford it. Leon's sent a card in the mail asking for feedback, and I explained that I couldn't come back with those prices, mentioning Expert Tire. They responded with the following rude letter:
No offers, no concessions, no apologies, just a "Thanks for your feedback! (typed) but really? (written)."
I don't really know what I was thinking when I came to Leon's...maybe that paying a small premium for a local business was fair. I can get an oil change at Expert Tire for $20, and I think that's what I'll do.
I've been going to Leons for 3 years and have had nothing but wonderful service, from the most simple tune-up to a major repair. Everything was done on time, within the estimate and explained thoroughly. Add that to the fact that they treat me like family when I come in and I'm sold! I'm happy to recommend them to all of my friends.
I recently moved to Eureka and was nervous about finding a new mechanic as I have had bad experiences in the past. I was so amazed at how wonderful all of the staff were! I would never think about going anywhere after my experience at Leon's. Every town needs a place like this!
We have been taking all of our vehicles to Leon's for the past 4 + years. We love their customer service, we always feel like they value our business, the waiting room is clean and warm, they give us a ride back to work or home in their free shuttle and most importantly we trust their work. We have consistently proven to us that they know what they are doing. When they work on our vehicles we know that we're safe and our automobiles are running the way they are supposed to. We wouldn't go anywhere else.
I recently took my car there and was greated with a warm smile and just felt like they did more than fix my car. The staff is very freindly and knows how to treat their customers with homemade cookies and coffee. The work that they performed on my car was also top notch. They explain exactly what is going on with your car in terms that the common person can understand. I would recomend them for everybody!