What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
They crashed my vehicle and didn't tell me. Over charge for simple jobs. They changed me 30 plus percent over book time, plus fee for checking on the repairs. Parts are marked up over 50 percent from parts store. They suggested I change all my fluids at 30,000 miles. When I asked about manufacturer suggested maintenance. They advised me they don't suggest following the manufacturer maintenance schedule. They want you vehicle not to last long so you buy another vehicle. Please do yourself favor and tow your vehicle to different shop.
I watched two of the mechanics pin in a woman's car today on purpose. One mechanic actually stood behind the woman's car and directed the other mechanic driving his truck as to how far up on the womans bumper to be. And when she asked them to let her out, they told her she should park better. Not a customer but this definitely is keeping me away.
The crew here is amazing. Took my car in here thinking I was going to need major engine work done which they were able to tell me wasn't the case. Everyone I talked to was very genuine and super helpful. They are very reasonably priced. My car runs better than when I first bought it and looks better than It did when brought it in. I cannot say enough great things about this place. Definitely using this place again.
Traveling home our truck broke down. The guys at Pro Pacific took such good care of us. Rob you're Awesome!
I would like to thank Rob and Ford for all there kindness. My motor home had some major problems. I call five garages and explain to them I was traverling thru,all of them except Pro Pacific sind I can't help you. I talk to Rob and he was concern first for my safety and ask if I was ok and did I need a wrecker I told I was traverling with another motor home. I would try to baby it so I could get to their shop. What nice people they work very hard to get me back up and running. Our world needs more people like Ford and Rob. Thank you so much. Faye Ellis
I really enjoy the folks at ProPacific. Ford; the whole crew ( including their new employee, Rob) are professional, timely and right upfront with what is going on with my car. I highly recommend there services!
was treated very rudely and they cut my glass wrong and blamed me for the mistake. charged me full price anyway and told me to get my glass somewhere else from now on. which i will gladly do.
I have been taking my vehicles to this shop since 1995. Recently I had my car over heat while driving. I called the shop and they walked me through getting my car safely to their shop. It happened to be one hose that had a leak, they replaced it without charging me! It was recommended that I have my hoses replace considering they were original and I had almost 250,000 miles on my little car. They didn't pressure me to make my appointment right then but I called later to schedule it. My schedule is hectic and they made it so easy by taking to work and picking me up when my car was finish.I've never had anything but good service from these gentlemen.Thank you!
Awesome. These guys know what they are doing. Very knowledgeable on cars and truck. Took truck in to get brakes checked and told me issues that other shop did not. Excellent price and timely manner. I will go back. Thanks!!!
After reading the review from John about auto masters I decided to give them a try. What a great bunch of guys. Extremely friendly and the repair was done to perfection. They have a auto detail service as well and my car looks better than when I purchased it from Roy's 2 years ago. Thanks Auto Masters!!!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.