Needed help switching my service from AT&T to Sprint. First they tried to sell me phones, even though I had just purchased 2 phones online from Sprint. Since I bought the phone online vs their store, they told me they couldn’t help me. Came home, caught my breathe & realized all I had to do was call an 800 number from a different telephone number than my cell number. Why couldn’t they have just called the 800 number from a phone in the store. I will never go into this store again. They were rude and dishonest.