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Mr Appliance

Map & Directions
(13 Reviews)

1593 W 2nd Ave, Eugene, OR 97402

(541) 343-1698

OPEN NOW
Today: 10:00 am - 5:30 pm
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
MonClosed
Tue - Fri:
Sat:
SunClosed
Services/Products
  • Appliances
  • Household Appliances
Payment method
debit, discover, visa, all major credit cards, master card
Location
Corner of 2nd and Chambers
Neighborhoods
City Central, Whiteaker
AKA

Mr. Appliance

Categories
Major Appliances, Major Appliance Refinishing & Repair, Small Appliance Repair
Other Information

Wheelchair Accessible: Yes

Reviews

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Tara B.

12/07/2017

Overall
Service

All three appliances have issues including the fridge we paid $500 for that we can't use at all. They charge $79 to repair. Otherwise we would have to haul all of them into the truck with at least two others helping and no guarantee they will fix/refund. Seems like a scam to me.

edfellows

01/23/2013

Overall

I didn't realize how busy this place was. I strolled in thinking they would be waiting around like those old Maytag commercials, but there was a lot of people going in and out of there. I was pretty surprised. I ended up buying a stove and a freezer and both still work fine :)

lwaggs

11/29/2012

Overall
I was looking for a cute older...

I was looking for a cute older looking stove. One of those vintage deals. I was constantly shopping around town when I had time, going from store to store. After seeing a old fridge near the look what I wanted on Mr. Appliance's facebook page and I stopped in. Mr. App explained how un-effciant on energy the vintage refrigerators were and I decided against it. I didn't buy it, but the honesty was sooo greatly appreciated!!!

jimmysatorius

10/20/2012

Overall
I heard they have a lot of cra...

I heard they have a lot of crazy commercials, but I don't watch tv so I never knew. Found them via facebook and I live near so I went by. I needed a stackable set and they happen to have some. The stackable had a dent in it but I didn't have any room for anything else. Mostly I was just happy they had one at a good price.

Adamn W.

10/17/2012

Overall
I have read a lot of reviews o...

I have read a lot of reviews on this place. They are extremely great or not. No in between. I love the front load set I got there. Not a single problem at all this past year. They are said to be rude, but I knew exactly what I wanted. So I was in and out in about 5 min. So I didn't get any of that.

sfeugene

09/27/2012

Overall
This company should be investi...

This company should be investigated by the BBB of Oregon. They should be given 0 stars. Not only are they rude and HORRIBLE to deal with (especially the woman in there), but they are selling things in a condition that is criminal. Yesterday I had someone out to look at the six-month old refrig I'd bought from Mr. A (I had issues with Mr. A from the beginning, because it wasn't in proper working order when I got it). He took the back off and said it was filthy dirty and that was definitely old, old dirt in there. He looked under the floor of the freezer and guess what? it was COVERED with black mold. It was too scary for words. I literally paid him and went that afternoon to buy another refrig for my downstairs rental from Oldfields scratch and dent outlet, where they actually treat people respectfully and fairly and sell decent appliances. My advice: DO NOT BUY ANYTHING FROM MR. APPLIANCE, EVER.

missmewer

07/20/2012

Overall
Easy to buy... Very poor tre...

Easy to buy...

Very poor treatment when appliance turned out to have a problem (the same day it was purchased it it started clunking and stinking)

We called to discuss repair and were told, the compressor was on its last leg and to

return it within 2 days for a full refund... then when I hauled the appliance back (a refrigerator ) myself, they claimed they did not tell us that they gave refunds and would not honor what we were told. Finally a partial refund... I hauled it both ways with help of a friend and got the worst service.

nolandmikey

02/21/2012

Overall
Mr. Appliance saved me from bu...

Mr Appliance saved me from buying another refrigerator! I went in looking for a cheap refrigerator for the garage. Spoke with him and describing my problem he told(kinda ordered) me to bring in a part a test. He was right about the part! He sold me the part I needed. I haven't been to a lot of places that will talk me out of spending more money. Who does that?!? I will be returning!!

commelefleuve

08/23/2011

Provided by Citysearch - 
Overall
THE VERY WORST

This place is awful, they sold me a dryer with hidden nails in it that ruined several pieces of my clothes. And then was going to charge me $30 to fix it until my mom called and threatened to call the better business bureau.

joeyp.

04/20/2011

Overall
A little eccentric but honest....

A little eccentric but honest. Fixes stuff even after warranty and they have popcorn! Inexpensive and near by. I am a fan.

lizdickson

03/28/2011

Overall
Beware! Not even worth the one star!

I will never ever go to this place or refer any one to it. "Mr. Appliance" is the rudest man I have ever come into contact with. I brought a dryer down from Seattle WA, because my friend really needed one (She is going through a very nasty divorce), it worked great, but it did not fit where we needed it to go. We went to his shop to see if we could get a new one and maybe get a little trade in value for it. He looked right at me and said "Why did you bring that sh** down here! Its worthless." It maybe, but he could have said nicely that it did not have much value. All I was doing was trying to help out a friend and this guy just made our day soooooooooooooooo much worse. Needless to say we took our business somewhere else and all of you should do the same. So everyone beware, there are no professionals at this store.