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Please contact the business for updated hours/services due to the COVID-19 advisory.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Tue - Fri:
Sat:
Extra Phones

Fax: (541) 687-2476

Payment method
discover, mastercard, amex, visa
Location
Westtowne Plz
Neighborhoods
West Eugene, Willow Creek, Far West
AKA

The Clockmaker's Gallery

Categories
Clocks, Antiques, Clock Repair, Furniture Stores, Jewelers, Watch Repair, Watches
Other Information

Parking: Lot, Private

Reviews

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Gary V.

02/25/2016

Overall

Do NOT take your clocks here for repair. You can tell they are poor business people by the way they badmouth other repair places. I had taken many clocks to them for a service and every single time, they find all kinds of things wrong even though the clock was keeping perfect time. Repairs always end up being around $700 for clocks that are worth little more than that. A friend took 3 large dial Chelseas (valued at over $10,000 each) in for service and walked out with a bill over $3000! After they were done, all three clocks quit running! He was so angry and had to send his clocks to Florida for repair. If you have a clock that needs repair or service for a reasonable price, try NICK at Anderson Watchmaking.

DW
David W.

01/04/2015

Overall

Don't take your clocks to Clockmaker's Gallery! Took my older Chelsea ships strike clock to these people to get it cleaned. They call back and tell me it needs re bushing and that when they wound it up, one of the springs detached and they wanted $150 to reattach the spring. So, they wanted to give it a cheapo flush cleaning ($288), re bush the "worn" bushings and reattach the spring that came undone for the tidy sum of $880!!!!!

I told them to pack it up and it had better be in the same condition as when I dropped it off.

They didn't want to fix the detached spring (that they detached!) unless they got $150. Had to remind them that they are responsible for any damages that occur to my property while in their possession and they fixed it, though begrudgingly, at their own cost.

Finally got in touch with another clock shop and had him clean it (completely taken apart and cleaned) for $175. And there was NOTHING wrong with the bushings and they don't need to be replaced. Now it runs like it's new and thankfully I didn't get RIPPED OFF by these so called "clock repair people."

Please run in the opposite direction before you take your clock to these people!

Chuck C.

12/01/2011

Overall
The clockmakers are truly expe...

The clockmakers are truly experts in every aspect of their trade. Restored our old family

clock to perfect running and did a marvelous job on restoring the badly worn and damaged case. Also, offer a great selection of watches and are very helpful when it comes to buying the right watch at very good prices.