I would like give no star! The management is really bad and the manager and the leasing professional are so rude. They treat customers very differently before and after you pay the money.
By Far the worst place I have ever lived. Reason for that is black mold grows everywhere in house, fleas and other pests come into house as well as on the outside of house. Management doesn't seem to care about the residence. Smoking enforcement has been broken multiple times. In the contract the renters sign before moving in is, mold does grow in the houses. But it says to keep that from happening is too vacuum more. Black mold that was growing on inner walls of closet and inches from my family's heads. I can tell you this much, I vacuumed at least twice a week and every 3 months I run my carpet cleaner to clean up the carpet but also to remove any fleas hiding in the carpets. Before I moved to this apartment, both of my dogs didn't have issues with fleas. A couple months past after we moved in and both of my dogs were itching like no tomorrow. It got so bad that one of my dogs started biting at his own skin, causing bleeding and the loss of his hair in irritated spots. When I first started seeing the signs of fleas on my dogs, I went straight to management office to see about doing a flea bomb. After speaking with the manager, I was told that it wasn't safe to use a flea bomb and to try other treatments. The management at the apartments changed as fast as Cliff Harris driving down the interstate. It seemed to be getting better when they had one manager that knew what she was doing, but like the other managers that have come and gone. She got let go, and replaced by the next soup of the day. They have a smoking ban by apartments and so many feet from doors. Yet to this day, I have seen people smoking on their back porches and by the pool. Not just by the residents, but also by the management. After my wife and I moved on a to bigger better home, we were told that we needed to pay for the carpet being replaced, and flea bombs that were set off. Pretty much, it has left me with such a bad taste. I will go to great lengths to see that no one put their families in these kind of health conditions. Trust me when I say this, DO NOT LIVE HERE.
Parking for guests is terrible. Manager says park on the street. But the two streets that are next to the apartment complex have no parking on them. One has to park almost a block away. Also the manager and her partner have three vehicles total. Her pickup truck and her husbands pickup truck take up one handicap parking spot and one non handicap parking spot that is assigned to the manager. The managers third vehicle a car takes up a handicap loading area that is clearly painted with diagonal lines as a loading zone. The loading zone is slanted as if it is made to also be a ramp for wheel chairs. Also There seems to be a problem as my friend had to move out after only 7 months because of neighbors kid pounding on the walls and three total neighbors (connecting apartments) complained about the heavy pounding on the wall so bad that one of the neighbors had to take his pictures off the walls as he was afraid they would fall and the glass would break. As we understand the manager has talked to the family 5 times that we know of. Yet finally since my friend is now moving the noise has almost stopped. When the kid heard my friend yell knock it off the kid started yelling really loud for about a week. There are 4 people (Latino) living in this 1 bedroom apartment where the noise comes from. I think that is not legal. Others have been evicted but these seem to be in favor with the manager. Go figure? This apartment complex has a high turnover rate for tenants. You can hear what people are saying below or above you. You can hear the pipes when the water is on and the toilet flushing is loud. From what we can understand the HUD-VASH team is aware of the issues with the manager and the noise. They have taken the matter into advisement to prevent future loss of homeless vets having to leave because of lack of action to evict a neighbor who causes problems. One more thing. This is a family apartment complex. The children slam the front and back doors. If your in an apartment you can feel that on the floor so bad that it makes you think some thing fell on the floor like a bowling ball. Cheap apartments and cheaply built.
These Apartments are the worst apartments in Eugene. The Rent is way too high. they have hidden fee's and do not repair the apartments ever. They will constantly paint the out side of your apartments to try and spruce up the place for a quick sale as this apartment complex is consistently for sale. The pool is open for 3 months out of the year and when it is open it's only open until 9pm. The Hot Tub that is year round has been closed now for over 4 months with no estimate on when it will be back up. This is a problem because they charge every resident in the complex an additional $25.00 per month to cover the costs of maintaining the pool and the hot tub they also claim this is to cover the cost of your water bill as well, but here is the funny part that extra fee they don't tell you about until after you move in doesn't cover anything. Tenants pay their own water bill. The apartments are very well insulated from side to side, but up and down is a different story. You can and will hear what ever your neighbor is doing. If they cough you can say bless you quietly and they can reply. Get ready to feel like you live with your neighbors. I was very fortunate to not have an up stairs neighbor until very recently and I read a review about how thin the floors where and I was like huh that can't be true. Well let me make sure you under stand if your neighbors say decided to talk on the phone in their apartment you will be able to hear the person on the other end of the phone respond to them. If you are being very quite and intimate with your spouse get ready to feel like your neighbors are joining in with you because they can hear your heavy breathing and you can hear theirs. The kitchens are tiny and the maintenance people never do repairs. I was promised to have things repaired when I moved in and still have not had a single repair done to my apartment even though I remind them weekly. O and Best of all the place smells of dog crap, because everyone here has huge dogs and they don't pick up after them and the maintenance people don't clean it either. This place also excepts Section 8 and the permanent section 8 residents here are well lets just say, if you enjoy living around a 25 year old obese man child who lives with his mother and screams f bombs all day and night at each other and know when he is at work, because you will see him posted either on his porch or in the parking lot selling drugs to children from the high school next door. If you ever wanted to know what it was like to live in a trailer park this place just might be for you.If you move here get ready to regret making that decision every day.If you are ever seeing a positive review of these apartments you are reading propaganda from someone who works here trying to keep their job. Do yourself a favor do not sign a lease for these apartments, there are much better kept apartments for way less money than what you would pay here. Remember any price they show you for an apartment is not including the $25 dollar a month hidden fee they don't tell you about until after you have moved in signed your lease. They will then come to you and tell you that O hey did I mention the $25 dollar fee, or hey you forgot to include the monthly $25 dollar fee in your deposit here. SCAMMERS