I would like give no star! The management is really bad and the manager and the leasing professional are so rude. They treat customers very differently before and after you pay the money.
Upon giving my 30 days notice the on site managers, not WestWood Venture office staff, but the onsite manager Jennifer and Scott were unprofessional business people! They are the people who also assess the apartment after you move out! Taking all of $1000 + deposit, then charging to my credit report $130.00 more just to spot a credit discrepancy on my behalf, which I believe has regard to personal issues reflecting on the Westwood Venture business as a whole...
Managers are both friendly, helpful, & fair with quick, respectful response on most matters. Repairs are quick & reasonable.Neighbors are mostly down to earth, friendly, & helpful, while also keeping to selves most of the time.This is great place for those starting out, rebuilding their life after an ended relationship, on fixed income, looking to save money for bigger purposes, or in transition in their life. It's walking distance to Sam Bond's, Red Barn, Vanilla Jill's, Laughing Planet, & Pizza Research Institute, among others. Plus, downtown is fairly close too with great walk score and it's right by the bus stop.
Parking for guests is terrible. Manager says park on the street. But the two streets that are next to the apartment complex have no parking on them. One has to park almost a block away. Also the manager and her partner have three vehicles total. Her pickup truck and her husbands pickup truck take up one handicap parking spot and one non handicap parking spot that is assigned to the manager. The managers third vehicle a car takes up a handicap loading area that is clearly painted with diagonal lines as a loading zone. The loading zone is slanted as if it is made to also be a ramp for wheel chairs. Also There seems to be a problem as my friend had to move out after only 7 months because of neighbors kid pounding on the walls and three total neighbors (connecting apartments) complained about the heavy pounding on the wall so bad that one of the neighbors had to take his pictures off the walls as he was afraid they would fall and the glass would break. As we understand the manager has talked to the family 5 times that we know of. Yet finally since my friend is now moving the noise has almost stopped. When the kid heard my friend yell knock it off the kid started yelling really loud for about a week. There are 4 people (Latino) living in this 1 bedroom apartment where the noise comes from. I think that is not legal. Others have been evicted but these seem to be in favor with the manager. Go figure? This apartment complex has a high turnover rate for tenants. You can hear what people are saying below or above you. You can hear the pipes when the water is on and the toilet flushing is loud. From what we can understand the HUD-VASH team is aware of the issues with the manager and the noise. They have taken the matter into advisement to prevent future loss of homeless vets having to leave because of lack of action to evict a neighbor who causes problems. One more thing. This is a family apartment complex. The children slam the front and back doors. If your in an apartment you can feel that on the floor so bad that it makes you think some thing fell on the floor like a bowling ball. Cheap apartments and cheaply built.