This property management firm has good people, but has very divisive, egotistical, and dishonest ownership. They will intentionally keep your deposit for any reason they can come up with in order, 1) to make more money and/or 2) pay for repairs and maintenance they should have paid for before you arrive.Please read my story at http://www.bankmanagement.ipage.com. (copy and paste into your browser). We were ripped off by this management company to the tune of $353.50.Rainer Schelp, owner of Estes Park Central should be ashamed of himself and his business should be boycotted by you for your own protection. The owners of the properties he manages should be finding another firm to represent them. Why, because there are way too many incidents on the net where Mr. Rainer ripped people off.