The owner was very polite and down to earth. Hair prices were as expected not to expensive , hair done in a timely manner.
I was and still am disgusted. I went in yesterday the nail tech was rude she took a chunk out of my nail n when i asked her to fix it gave me n attitude. My brows are uneven almost not there on one side i still have hairs where i had her wax my chin and my paint job looks like a 5 yr old did it. Some places she didnt even cover the nail. Im so ready to go back in and ask for the owner
I am very disappointed in the improper Gel Nail polish removal process done at this location. The Nail Tech (Daisy) after (Tony) started the soak with the acetone - took scissors to scrap off the remainder of the Gel Polish. Due to this, the doctor at Patient First informed me that my top layer of nail has been removed. DO NOT GO TO THIS SALON!!!
I went to diva nails on Saturday it is not Monday, and my nail polish is coming off, my nails are chipping. The lady I had was very rude. She asked if I wanted my eye brows done, I said no she said very rudely " well you need them done" last time I'll go to that place. I heard nothing but bad experiences from that place I just wanted to try them out and never again will I go back . Below is a photo of my nail polish coming off one day after a shower
I have been going to Diva since they opened in May of 2004, I love this place!! wont go anywhere else
Throughout the visit, I thought everything was fine until I questioned Holly regarding a price that she was charging me for the service. I was totally unprepared for her reaction and when her husband, Tony, tried to admonish her behavior, she got louder and more beligerant. I told her that I had no problem paying her but wanted understand why my service was 15.00 higher than anywhere I had previously been for the exact same manicure. (full set, white tips, 27.00 but she wanted to charge me 40.00) Tony agreed that I should pay 30.00 which was fine with me but he "couldn't seem to figure out how to put the 40.00 back on my card". He "couldn't void the sale?! Imagine the convenience of that at the precise moment! Funny how some folks can take your money with the swiftness but can't seem to return it when needed. I finally told them to just keep it and not to worry about me ever again. I even had Holly call me out of my name. Oh and by the way, my name is also "Holly"!
tried to push extra cost procedures on us, cut my Mom twice and didn't care, nasty attitude, use each others tools while working on a customers with out cleaning them, dirty place.
I absolutely love this place. I have been a faithful customer for over 11 years since they opened. The work done has always been amazing along with the friendly service. I will never go to another place ever. Mimi has been very attentive to me every time I've been there. When one broke off she got me in immediately to fix it. Thank you for so many wonderful years and alot more to come.
I love this nail salon!!! I've been going to Holly for the past five years now and never have I been disappointed...I have a tough work schedule ....I have to call and make an appointment and she takes me right away..... My acrylic nails would chip from other nail salons... But here at Essex Nail Care I've never had that problem... I would recommend the salon to anyone who loves to keep their nails looking great!!!
i just love this place. they are really great to deal with. you always get what you want at a good price. have never had a bad experience wit holly. highly recommend.