2/21/17, I had the worst experience ever at Essex Diner! My sister & I have been going there for a few years & have enjoyed the food & wait staff & have had no problems. Today however, when our separate checks were given to us, we divided them up because we shared a piece of cake. My sister was going to pay my check $15.06 & I was going to pay her check $10.55 & add both of our tips to it equaling the same $15.06 & use my debit card. My sister went up to the register first & tried to pay the $15.06 check & the waitress told her it wasn't her check, so the waitress rang up $10.55 & she paid it. Then the waitress came over to the table and told me that my sister was paying the wrong check and I had to pay the $15.06 check. I explained to the waitress how my sister and I was dividing the checks and tips, and they were going to equal the same amount. The waitress seemed to understand, sort of, except kept interrupting me. Then once the waitress left the table the Owner came over to the table along with the waitress. Which by then, I was not only annoyed but now embarrassed since everyone in the diner could hear and see what was going on. The Owner argued the explanation I gave to the waitress as to why we were paying how we were paying. Then he grabbed my sisters change off the table saying he wasn't "going to lose money" and walked over to the register. The waitress came back over to give her whatever change they were giving her again. By this time everyone was so confused and he kept yelling about how wrong I was for giving my sister the higher check and again I tried to explain why we did it that way and he didn't want to hear it and he just went on yelling at me about how wrong I was. I have NEVER in my 64 years have had any restaurant worker or Owner question (loudly) of how the bill was going to be split up, or paid (in full). He was so irrate he just kept yelling and being loud, even other patrons were getting upset with me when I did nothing wrong!
Love this diner. This was one of the first places I came to when I first moved to Baltimore. I come at least twice a week. I love the homey feel and how nice everyone is.. And YOU GOTTA TRY THAT LOADED BAKED POTATO!!! O..M...G!!!
I have been coming here for years. Probably since the place opened. The food is excellent and the service is great. My family and I pass 3 diners on the way to Essex diner.