Sears Auto Center
210 E Via Rancho Pkwy, Escondido, CA 92025
Specialties: Spark Plugs and other ignition service, Radiator Service and Repair, Diagnostics, Water Pump Service and Replacement, Air Conditioning repair and replace, Oxygen Sensors Service and Repair, Fuel pumps service and installation, In tank fuel pump service and installation, Valve Cover Gasket Service
12/28/2009Provided by Citysearch -
I went in to get an oil change, and they quoted one price over the phone, and then when I came in they said they had to charge more for the oil filter. And, that they always change oil filters during during oil changes. It seems a deceitful practice.
They also said I needed new tires, but since one wasn't so bad they could sell me three. They then offered three tires of a different brand than the one I had. Which is totally unprofessional and not recommended by any tire company, or auto dealer.
I don't know why I went back there, probably because it's close. But I find them incompetent, and would recommend people to take their cars and trucks elsewhere. There are good and bad mechanics out there, but there is no excuse for bad customer service and incompetent management from a name brand auto service center.
10/16/2006Provided by Citysearch -
I got my brakes and tires done here for both my cars. Just had a bad experience last time I went. If you go when they are busy you will be there for hours! 1.5 hour tire patch. They put the tire on backwards (whitewalls in when all the others are out) took it back the next day and they quoted me 2hours minimum! They state they are first come first served and apparently they mean it! They charge for a tire patch be fore-warned!