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Phone: (760) 203-4660
Phone: (760) 745-4907
TollFree: (800) 696-4910
Pack & Crate Services
Bekins Van Lines, Inc.
Pack & Crate Services Inc
08/15/2011Provided by Citysearch
I just moved from Escondido to Rancho Bernardo and Bekins/Pack & Crate did an excellent job. The estimator, Mike, was good to work with and provided a guaranteed estimate. The three men who actually did the packing and moving were just fabulous. They were polite, careful, efficient, clean, and friendly.
I highly recommend these guys. If you're concerned about the cost, ask for a guaranteed estimate.
05/18/2011Provided by Citysearch
Had 5 estimates for my cross country move, and these guys were the low bidder... now I know why (and, shame on me, I was warned by other vanlines of this ploy): their estimator (Rufus) grossly underestimated the weight. Of course, that's what got them the contract. Then, on packing day, while your belongings are boxed up, they do this ploy saying you've gone over the weight estimate and you have to pay more. If you use these guys, DO NOT fall for this ploy. Best bet, use someone else. That said, the packers were superb. The driver was professional. Bekins as a company is great. The estimator? inept. The owner? unscrupulous. Use Bekins, but go to another franchise business... or you, too, could be a victim of this scam.
11/05/2009Provided by Citysearch
We used this Bekins company to move across the state. Upon arrival to our new home we found 2 damaged items that could not be repaired. This probably occurred from the movers hired to assist us by Bekins at our arrival. We were not happy with these movers. Replacement value was about $500 to $600 dollars for these damaged items. It took me 2 months with a flaky and unresponsive claims person who works at this location to finally get an offer of about $60 dollars, barely a 5th of what it will cost me to replace the damaged items. The mover (though very nice)had told me I had coverage up to $7000 dollars that came automatically with the policy. This of course implied any damage less than $7000 would be reimbursed. It turned out the truth was they only cover a negligible portion based on the weight of the item. This was not explained to us and was very confusingly presented in the contract. We spent so much money for the move itself, there should have been better automatic damage coverage. Basically, they carelessly damaged our items and then refused to properly compensate us for it. I tried to reach the sales person who originally came to our home to present their services, but my efforts to reach him were refused. We will not be using them again.
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