I waited over two hours for a five minute procedure, a simple blood draw. The poor girl had to man the front desk AND draw the blood while the other two girls went to lunch. She was very apologetic about the wait but it's not her fault, it's a poorly run lab and I'll never go back.
This particular facility makes the DMV look efficient. I waiting an hour in a crowded waiting room with Christian propaganda playing on the TV (700 club), was lied to by the staff in terms of how many people were a head of me, and finally left without the needed blood work. I personally think the staff was trained in Albania since they exhibit the work ethic and customer service skills of a Eastern European health care system. Never will go back.