I LOVE this dealer! We had a fantastic experience with them. I started out emailing Amanda about a Mazda cx-9 and she was so great about answering all of my questions and sending me pictures. Then I met with Garrett and Mike and they were great about working with numbers. They didn't try to Play number games like your typical salesmen and really got right to my wants as far as purchase price and paying off our trade in. The car needed an extra detail once we bought it and they were AWESOME about getting me in and even gave me has money to drive an hour back to Erie! Then two days after I had the car, I had a concern about the two back tires and mike didn't even hesitate and had me come back to put two new tires on for me. I wouldn't hesitate to come back to this dealer and I have been recommending them to everyone! Definitely go see Garrett!
We went to just look for a car for my husband. We were so impressed with our salesman - Garret Mays and with the GM - Jason O'Neill that we left with a new car that day. I truly am not a fan of car salesmen because I always feel like somehow they are trying to deceive me, but I never for one minute felt that way when dealing with our salesman. It was a pleasure buying our new car, I can honestly say that I have never had that feeling before, and we have bought many cars in our lives. I highly recommend this dealership, they were very willing to work with us with no pressure. The GM came over in person and worked around what we wanted to spend. Usually, you sit there and wait for the GM to talk to the salesman and you never even know if there really is a GM that the salesman is talking to! A painful experience turned into an enjoyable one!
I had been searching for a new car for my mother for quite a long time. After dealing with a less-than-desirable salesman at a different dealership, salesman Patrick Doyle, was a refreshing change. He was very personable and did not try to upsell us anything. We knew what we wanted and all he did was help. Logan Gordon, the new car manager, explained all the options and paperwork to me and my mother. Once again, there was no upsell, just helpfulness. When we picked up the car, it was nicely detailed, inside and out. Patrick went over the whole car with my mother and made sure that all of her questions had been answered. My mother loves her new Mazda. We got a great price compared to other cars that I looked at and it had a lot of similar safety features. I highly recommend this dealership, five out of five stars,
We purchased a CX5 in the spring of 2015. The car is great but this is about the dealership. The showroom and bathrooms are pristine. The sales people are friendly and anxious to help without being annoying and the service department is efficient, on time and fairly priced.We really appreciated the no BS approach to car buying. We looked at the cars, asked some questions, took a few test drives, and got a price for the car we wanted and a very fair allowance for our trade. None of the usual angst of waiting for the salesman to "get with his manager to see if we can make a deal".We are in the market for a second car and Mazda of Erie will be our first and, hopefully, only stop.
After several rounds of repairs on my old car ( Which the Mazda Service department absolutely did an amazing job with!!) I was ready to see what my options were getting into a more reliable car. Amanda, Pat, Logan, Jason, Chuck.... and the entire team really pulled together to help me out, and got me into a 2014 MAZDA 3 hatch!! Needless to say, I love this car.... it has amazing gas mileage and has a look all of its own! Thank you Mazda, and thank you to the entire team for being the most dependable and friendly dealership in the greater Erie Area.
I just recently bought a CR-V from the Mazda of Erie used car lot. It was the easiest most comfortable car buying experience. Everyone there was helpful and attentive to finding the right car to meet my needs. They made sure the car was in great condition, since I have a long commute to and from school. Not to mention that they had a great selection of vehicles to choose from. The sales men were not pushy and gave me the time I needed to make my final decision. I would go back to this dealership to buy my next car in a heart beat.
I really could not have asked for anything better! Mike Clement and whole sales staff were very friendly, courteous and professional. Especially my sales consultant, Pat Doyle, who went above and beyond to make my vehicle purchase very easy and enjoyable. Chuck Snider made the financing a breeze. It was truly a great experience from beginning to end. ...and the most important thing is the Mazda CX-9 is great! Thanks guys!
I just purchased my second Mazda from this dealer and I couldn't be more pleased. Mark and Logan gave me a fantastic trade in value for my first Mazda and transferred after-market accessories from the first car to the second at no cost. I didn't come away from the whole experience feeling I had paid too much for my new car. I am definitely pleased with this dealer and their service after the sale.
Mark Brown and Jason O'neil were extremely helpful and not pushy when we went looking for a new vehicle. Every dealership I've been to has the 'typical' salesman trying to push you into buying their cars. These guys were totally different and were helpful with everything.. Thank you for all you did for our family. It means a lot..........
Recently purchased my 4th Mazda, CX-5. Started with a 323, next 626, then Tribute. Miss my Tribute and wanted another SUV. I had been looking at other brands for price and feature comparison, but came back to Mazda, a reliable friend. I am happy with the CX-5. his dealer made it pleasant and painless and I am very pleased.