This place is just amazing. From the awesome customer service, to the endless supply of retro games, to new releases cheaper than game stop, or walmart, or anywhere else for that matter. Lounge areas, classic arcade games available to play for free, tournaments for countless different systems and titles, this place is the only place I will purchase any game, ever.
People are friendly and helpful. They are stuck adhering to Gamestop Corporate policy. You can not fault the employees for that. They always are courteous and treat me and my children with respect.
got a system from them and went back tried to exchange or return. Tried to tell them the system it was broke or not working. They ignored me and don't cared about me at all. so I should say don't go at the Ephrata gamestop. They don't give me respect at all and rude to me.