JASON TYMS (Service Manager) was very unprofessional by telling me I wasted his time getting me an estimate on a service they said I needed that would cost me around $600. First of all, the first guy who told me the problem, said it was something only a “mechanic” could do. Excuse me for not knowing there were mechanics on site...so he said he could get me an estimate. Well right as Jason was coming to me with the estimate, he heard me say that I would probably let my mechanic take a look at it. He rudely asked me why did I waste his time. Is there any harm in “shopping around” or taking your vehicle to someone you already trust for major repairs? I came for an oil change. I get that your business discovered I need something extra done to my vehicle, but you should NEVER respond to someone that way. I’m sure I’m not the first and only person who has gotten an estimate but didn’t have your business do the work. Today made my 2nd time coming to them, but it is definitely my last!! After the scene Jason made, I could tell the other guys were uncomfortable and it didn’t take them much longer to let me be on my way. Thank you Jason and I’m sorry you felt I wasted your time. I pray your day gets better.
504 N Main StEnterprise, AL 36330
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
Very expensive and not friendly could not even tell me exactly how much it cost to get an oil change he said price would start at 41.99 but could be More according to how much oil,and what kind of oil filter I have never heard such bull in my life..I will let them rip off someone else..I do not recommend this place at all