I had an awesome experience dealing with Mr Jo Freeman. Very friendly service, and he really worked with me to make sure my needs were met!
Great experience with RUSTY ADAIR spoke with him about the car that we wanted and he had it ready for us when we got there....He gave us a great deal and he’s most definitely the one you need to see if you’re looking for a car!!!
Awesome dealership! We've done business with them since 2000 and never been disappointed! They go out of their way to provide excellent experience. We will definitely buy from them again and would highly recommend them to family & friends!!Ross Bonura, Joy Gibson & Eric Santiago exceeded our expectations with a fast seamless purchase!! ��������
Sold damaged car as Brand New. Then refused to take it back. O'Neal Boswell Laughed as he stated there was an arbitration agreement sighed, try that. SHOULD NOT GET EVEN ONE STAR
Update:Jamie Christian went above and beyond to assist me yesterday with the used vehicle I purchased and took care of me with a minor issue that came up.
Roger Bailey was a pleasure to work with for the sale of the used vehicle I purchased.They take care of their service members and are great to work with.Thanks to Jamie Christian the sales manager who overseen one minor issue with my used vehicle. I am walking away a very satisfied customer with my Dodge Journey. The 3,000 mile limited warranty comes with their used vehicles and the issue I came across was immediately addressed, I couldn't have asked for anything more. You won't beat the pricing or the customer service or even the 3,000 mile 3 month warranty that's offered on their used vehicles. Gives you reassurance after purchasing a used vehicle that you will be taken care of if any issues arise. In addition I called with a minor issue and was immediately told to bring the vehicle in the next day to be serviced at no charge. Most dealerships would have booked an appointment but Sam Boswell squeezed me right in.
I would not recommend this place to anyone who has less than perfect credit...I went there after Levi practically blew up my phone for me to come in. All the way from Defuniak Springs Florida. He insisted that I drive a car that he swear I had...pretty much wasted my time. I was tired as hell from working all day...got me all excited..said he would call me the next day after and that would give him enough time to detail the SUV so they could bring it to me the next day. The next day was his off day so he never called no one did and when I called I found out I wasnt approved. ..this is a long story made short. They werent even going to call me. The receptionist is very rude..they just need to be more considerate of people and their time whether a sale is made or not..they could have at least called..because maybe when thing straighten out for me I would come back because a person will remember how well you treated them no matter what the outcome was at least thats how I am..I remember people and places who are kind and treated me like a person no matter if the deal went through or not.
I have bought several Fords over the years and Ed Sherling Ford has always provided quality service. The Service writers, technicians, and Service Manager are professional, courteous and get the job done right.
NEVER BUY A CAR FROM HERE. THEY ARE THE MOST CROOKED PEOPLE TO BUY FROM. WE BOUGHT A 2007 PONTIAC TORRENT LESS THAN A YEAR AGO... AND HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICHLE. AND THEN A WEEK AGO THE MOTOR BLOWS IN IT COMPLETELY AND THEY WILL NOT REPLACE OR FIX IT !! AND WE HAVE EXTENDED WARRANTY. SAM BOSWELL & HIS WHOLE FAMILY IS NOTHING BUT CROOKS. PLEASE USE MY ADVICE AND USE ANOTHER DEALERSHIP......