Hunan Chinese Restaurant
1104 Rucker Blvd, Enterprise, AL 36330
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01/09/2012Provided by Citysearch -
I am from NYC and miss great chinese food I have pcsed and have been away from what I call great food for years but this resturant is GREAT I had the chicken and shrimp soup and also the shirmp lo mein it was seasoned very well great portions and the delivery woman was very very nice and when I called I spoke with the owner and she suggessted foods for me to try seeing how I am pregnant and was nervous about eating here but the food came in about 15min it was steaming hot great great food great service
02/18/2010Provided by Citysearch -
I ordered chinese food and waited an hour and 45 minutes! I am right on the street with the largest numbers possible. When I called to find out where my food was the woman answering the phone acted as if it was my fault and was very rude to me. I had to call back again where I stated I hope you don't expect me to pay for the entire thing and then she went on a tangent about how she could not give food for free becuase she would lose money! I literally couldn't believe my ears and indicated she was handling business very poorly. She continued shouting at me about not giving away free food when I told her I never asked for free food but did not expect to pay fro the entire thing. I then just cancelled the order and went to cook dinner. 5 min later the delivery person is at my door asking for another address (they wrote down the wrong address - why was I never contacted to find out where I lived?) and then received my cold food. I got a little discount on the food and I took it and paid for it at that point because I had two starving children who were now up passed their bedtime starving. The food was ok at best and I definitely would not order from there for delivery if you want it anytime soon. HORRIBLE customer service was the clencher for me though. I understand mistakes happen, but then the owner needs to handle it properly and professionally.
01/10/2010Provided by Citysearch -
It has the best food around, and is the most authentic food you can get because the cook fixes the same dishes his mother fixed for him in China. Its not on the menu, but ask for salt and pepper shrimp or chicken. We are close friends to the owners and remodeled their floors and bathroom