Abysmal customer service. I had to call the restaurant (twice) because they never took my order. Then another 15 min wait for my order to be delivered
Have had several bad visits to this Bueno over the last 2 months so I decided to go and talk to the manager yesterday so I spoke to a little Hispanic lady who told me she was the manager, which I have learned she is NOT. She only advised that they had to help and that new people make mistakes these were not mistakes the tacos were completely crushed just like it took them in your fist and crush them part of the order was missing and another item didn't look like anything they had on the menu just to Tortilla flopped over with some cheese on it and now they charge me for what I want it but they gave me not what I want it this manager didn't make any offer to replace the product or even offer an apology just that they had new people and that's how do people do well I'm done with you and your new people. I heard anyone that goes there to check your order carefully and maybe even stand there and watch them prepare it because there's an awful lot of horseplay going on in that little fun joint.
My family and i went to eat there for are Sunday dinner so we ordered well the place was gross there was gnats. The floor was greasy my grandma almost fell with her walker well 30min later our food comes and the fries are cold the fish the chicken was not done so i ask for the manger so she came up and i asked for a remake well it came back the same the manger eyes were bloodshot she smelled like pot and the drama isnt for the work place nor the yelling i have a 3 month old and if you know how that is with there naps but seriously get it together drugs should not be allowed
Last week I ordered two Mc chickens and they forgot the chicken and today I ordered a sausage Mc muffin and got a sausage Mc griddle I called and asked for the main office number so I could talk to the owners and the manager hung up on me
Worst McDonald's ever!!! Order was messed up and after talking to the manager they offered no way to fix the problem and advised I could go to another McDonald's!!
I just stood in line for 20 minutes 2 people ahead of me when I walked in the store the person waiting on the register it was his first day manager griping at him cuz he didn't know how to fill out a promo code, this store needs revamped from manager down to labor. Had to leave without eating I only have 30 minutes for lunch. Very disappointed