More Info
- Email Business
- BBB Rating
- Extra Phones
Phone: (212) 695-1115
Phone: (201) 816-8004
Phone: (212) 594-8593
- Payment method
- mastercard, financing available
- AKA
Margola Import Corp
- Other Link
- Other Emails
- Categories
- Other Information
Parking: Street, Lot, Private
GalleryView all (2)
Reviews
10/30/2018
This business is highly unprofessional and difficult to work with. I spent hours picking crystals out ,10ss, 6ss for my business. Two days later a refund on Pay Pal with no explanation. I called, the phone number on the email and it was disconnected, one of the email addresses was kicked back. I went to the site found another phone number. It seems Jewel Craft couldn’t add 2 add-ons to me order of 10 minutes ago to save the $10 shipping charge. I was told by phone just reorder the whole order. Oct 18 I took another hour or so to reorder plus more items. I get an email on the 23 that another REFUND is happening. I call the same out of service phone number on that email. Still out of service. Spoke to the same idiot I just spoke to before. I am now told “they decided not to sell 1 gross packs of the smaller sizes.” He then argued and elevated the conversation to a yelling and insult match with me. “Who is the manager?” “Who is the owner(s)”? I kept asking the stumbling customer (dis)service person all the way though and inciting an aggressive conversation with me. He clearly didn’t want to help or give any information. The name I got first as the manager then he slipped up and said he was the owner. But, no last name (I guess spending MORE time on-line I could fine the last name as well and I did). Unprofessional all the way.
Details
Phone: (201) 816-9500
Address: 232 S Van Brunt St, Englewood, NJ 07631
Website: http://www.margola.com
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