Iowa Steak Company
3545 S Platte River Dr Ste C, Englewood, CO 80110
Phone: (303) 761-4024
Primary Phone: (303) 761-4024
TollFree: (866) 995-7810
Bike Parking: No
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I canceled my meat purchase because the meat has added water, sugar, salt and chemicals. The meat will be 18% smaller after cooking and who need the fillers in steak? The company has breached their own cancellation policy. Here's the most recent correspondence I have sent to the company: Per your cancellation notice, you are in default and owe me an immediate refund of $329.00. I faxed in my notice of cancellation the day after the purchase, and was confirmed received by IA Steaks per Mariah.
I told Mariah that the meat could be picked up on August 28 between 11:30 and 3:30 or after 7 pm or August 29 between 12 and 3:15 pm.
On September 12, I spoke with the Manager Tracy and said that someone could pick up the meat September 13 between 1:30 and 3:15. He assured me someone would be there to pick up the meat. I laid on the couch in the front room waiting and no one arrived. I called on September 13 at 4:15, I told Mariah that no one came to pick up the meat for the 4th time.
Per your cancellation policy, I should have received a refund check in the amount of $329 by September 6th.
No one has ever come pick up the meat at the 4 times I have stayed home to make it available and no one has called to schedule a time to pick up the meat. Per your cancellation policy, I have kept the food in my freezer, unopened, unused and ready for pick up. The food is in good condition and edible.
Per your cancellation policy, if your company does not pick up the food within 20 days of the date of cancellation notice I may dispose of the food. Twenty days from the date of cancellation was today, September 16th.
I have called the company locally (Denver) on five different dates. I called corporate on September 12th and was hung up on when I read the Notice of Cancellation which stated that I did not have to return the meat first, however I had made 3 appts. to have the meat picked up. At that time, my refund check was 6 days past due and the company still had 4 days to pick up their meat.