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(303) 806-6222Visit WebsiteMap & Directions2875 S Santa Fe DrEnglewood, CO 80110Write a Review

More Info

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Services/Products
Appliance Parts Parts Whirlpools
Brands
Bosch, Electrolux, Fisher & Paykel, Frigidaire, GE, General Electric, Kenmore, Kitchen Aid, LG, Maytag, Samsung, Whirlpool
Payment method
visa, discover, mastercard, all major credit cards
Categories
Other Information

Parking: Private

Bike Parking: No

Wheelchair Accessible: Yes

Reviews

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Kristine H.

12/12/2014

Overall

BUYER BEWARE! I purchase GE Profile refrigerator, microwave and washer and dryer less than 5 months ago, as well as extended warranties. I spend thousands! Dave, the sales agent, assured me they stand by their products and service. Well, my refrigerator went out yesterday, we lost all of our food, water dripping everywhere, and we're going out of town today. I called the Englewood store where I purchased the products from. The woman that answered the phone said, "these things happen, but we can't help you, call this number". Then, she bothered to ask what product we had and realized she gave me the wrong number and gave me a "GE cares" number. The number led nowhere and gave me another number to call, which also led nowhere. I did research and found the correct number and have schedule a service call with GE for five days from now. I called and spoke with Dave, the sales agent, who sold me the products, thinking surely he would help me after I spend close to $8,000.00 worth of product. Dave said, "we're just a sales floor and can't help". Shame on me. I should have listened to the reviews before buying from AFO. Please, save yourself a headache and buy from a reputable business. Appliance Factory Outlet will take your money but they don't care about what happens after they have your money. Absolutely awful customer service!

iggypoo

10/06/2011

Provided by Citysearch
Overall
no problmes

i just purchased a slighly dented brand new refridge for several hundred $$ less than the same at the local big box hardware stores or worst buy...gotta say, it all went well...good delivery, nice sales person... so i dont' know what the other reviewers issues were. it did have a broken door shelf when they delivered, but they got me a new one, no argument...i have purchased a few appliacnces from them over the years and really, they were good purchases...i'm goin gdown there to buy a new microwave this weekend.

Sjames

03/15/2011

Provided by Citysearch
Overall
BUYER BEWARE!!!!!!

BUYER BEWARE!!!!!I don't know about their new sales department, but their used appliance is in the business of assuring ONE TIME CUSTOMERS, since they have no interest in providing customer support. Their warranty is brilliant, it protects them from having to do anything when a customer buys, say, a dishwasher that did not work. The warranty does state it will not cover the cost of uninstalling, returning, picking up and reinstalling another dishwasher. (that may or may not work)So, the customer gets to pay even more in money and time dealing with a product that was broken from the start. Oh, and no cash refunds, so don't think you have an out there. BUYER BEWARE!!!!!!!!!

Details

Phone: (303) 806-6222

Address: 2875 S Santa Fe Dr, Englewood, CO 80110

Website: http://www.appliancefactory.com

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