This place is simply terrible. Some months ago, I came in to get a pedicure done. I arrived at the exact same time as another customer. The woman at the desk told us to have a seat. While sitting, 2 more customers came in and was told the same. The woman at the desk asked the 3 other women in there to get services what they were getting done and placed them at a table to get helped. She never even asked me, nor looked at me. I was so embarrassed. I rather than put up an obnoxious scene, I walked away in Shame. I should have learned my lesson after this first terrible experience, but I came back to give another try. What did I do that for? I wish 0 stars were an option, because that would be my rating. Today, I arrive to get a gel Manicure and was refused service. I asked why and the woman at the desk informed me that I was too late to have services done. Not to mention, she welcomes 2 other customers after me. She walked away to speak with another woman and came back telling I still could not get services done today. I asked for the name of the manager and said her name was May. When I asked to speak with her, she (May) refused to speak to me. The woman on the phone continued to tell me I should have come in earlier and I can come back tomorrow. She went onto say, that although they close at 8:30, it is their practice to stop accepting new customers at 8pm because of closing. I asked her for clarification 3 times on this, as she accepted 2 customers after me! I'll never go back and will tell everyone I know about these experiences at Tranquility Day Spa!!!
