What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
710 Tully RdHouston, TX 77079
I will now only take my car to Tully Auto Care. They were polite, knowledgeable and inexpensive. They even called me for a follow-up to make sure my car was running smoothly. They are WONDERFUL!
940 Highway 6 SHouston, TX 77079
Great experience! I had an accident with my Mercedes on the day of departure for vacation. Expro guys arranged everything in a timely manner, my car was repaired fast, it was pleasant to work with them and I found this body shop very professional, doing a great job. Would definitely come back.
11800 Katy FwyHouston, TX 77079
I was helped by Daryl Dela Cruz. He is one of the nicest guys I ever met. He really went out of his way to help me. His service was very professional and courteous. I will definitely send as many people his way as possible.
15865 Katy FwyHouston, TX 77094
After a long week or month of car shopping and a lot of jerk-off car salesmen, I was very pleased to walk into Audi West Houston and get nicely greeted. I was actually surprised by a great salesman, Mike Nelson; he certainly made my day! I'm a very "service oriented" type of consumer; I've worke…
The best of the best dealership. The customer service is outstanding. Love the car and the people. Team James and Ricky were so on top on everything, it was shocking. They thought of things I never would have. They made this experience so great, easy. Just can't say enough for the job they did. …
620 Highway 6 SHouston, TX 77079
At tint world we specialize in all sorts of great products and services, from automotive to commercial tint vehicle, wraps, custom and factory upgrades to stereo componts, automotive detailing, paint protection film for your car truck and van, lighting and truck accessories. All of these service…
851 Dairy Ashford RdHouston, TX 77079
I bought my car a year ago, and I am absolutely ok with it. It is important to remember that the inventory this dealership offers is used, so don't expect to get a brand new vehicle. Frankly speaking, the prices those guys offer and car conditions are totally fair. My car is 8 years old, but i…
17109 Katy FwyHouston, TX 77094
Sean at West Houston Subaru couldn't have made a buying experience any more enjoyable! I buy a different car at least once every year and a half. This dealership along with Sean couldn't have made it any better! He was willing to listen to everything I wanted and every thought I had without pres…
Me and My wife went to Mac Haik Chevrolet on a Red Tag Price, after multiple dealers told me that there was no way they could sell it for that price, we decided to cross our fingers and go there. We spoke to Jason Chan, it was the exact opposite, jason treated us like royalty and honored the pri…
11950 Katy FwyHouston, TX 77079
I sent an email to the Parts Dept asking for pricing information on parts I wanted to purchase for my s60 and received a reply. Last week, I had the part installed on the car and when I went to pick it up, the price had increased from $56.02 to $264.00 without any information stating that the p…
12150 Katy FwyHouston, TX 77079
From Business: Mossy Nissan Houston is an automobile dealership that provides a selection of new Nissan vehicles. The dealership also offers a variety of pre-owned inventory from several makes, such as Ford, Honda and Hyundai. Mossy Nissan Houston provides various new models from Nissan, including the Altima, Armada, Frontier, GT-R, Maxi…
12000 Katy FwyHouston, TX 77079
From Business: Westside Lexus offers a variety of new and pre-owned vehicles. It offers a range of new Lexus models that includes the LS 460, IS 250, IS 350, ES 350, GS 350, SC 430, LX 470, GX 470, RX 350, LS Hybrid, RX Hybrid and GS Hybrid. The dealership has a Lexus-certified collision center that provides maintenance and repair servic…
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
I HAVE HAD THE WORST EXPERIENCE OF MY LIFE SINCE I PURCHASED MY VEHICLE. THE SALESMAN WAS GREAT NO COMPLAINT THERE BUT WHEN I SIGNED MY PAPERS AND SPOKE TO THE FINANCIAL PERSON (JUAN GONZALEZ)HE PAINTED THE PICTURE AS IF I HAD A WARRANTY THAT Was COVERED BY DODGE NEVER ONCE DID HE SAY I WAS BEING CHARGED FOR A EXTENDED WARRANTY THAT WOULD TAG ON AN EXTRA 2500.00 WHEN I DID GET MY PAPERS IN THE MAIL ..AND NO HE DIDNT GIVE ME ANY WHEN I LEFT EXCEPT FOR THE INSURANCE AND MY PAPER TAGS I THEN NOTICED THE PRICE INCREASE AND I RETURNED TO THE DEALERSHIP TO DISCUSS THE ISSUE...HE TOLD ME I SHOULD HAVE ASKED IN MORE DETAIL IM NOT THINKING A DEALERSHIP OF THIS SIZE WOULD BE IN THE BUSINESS OF SCAMMING PEOPLE. THEN HE HAD THE NERVE TO LAUGH IN MY FACE WHICH I THOUGHT WAS SO UN PROFESSIONAL AND WHEN I ASKED TO HAVE IT REMOVE HE TOLD ME I WOULD NEED TO CONTACT THE COMPANY TO HAVE IT REMOVED..THE SAME COMPANY I HAD NO CLUE I WAS INVOLVED WITH..AFTER I BECAME UPSET HE ASKED ME TO LEAVE HIS OFFICE..RUDE WHEN I HAD ALL RIGHTSTO BE UPSET. HE EVEN HAD THE NERVE TO TELL ME "YOUHAVE GAP TOO DID YOU KNOW THAT?" HE WAS SO RUDE...WELL THE WARRANTY WAS LEFT ON THERE BECAUSE IT WAS A HASSLE TO REMOVE IT. GOT THE CAR HOME AND AFTER FEW WEEKS THE SENSORS CAME ON ON ALL FOUR TIRES HAD TO HAVE IT REPLACE CALLED IN FOR SERVICE AND SPOKE TO ADRIAN WONG...THE DAY BEFORE THAT I HAD CALLED SERVICE AND LEFT 3 MESSAGES AND DIDNT RECEIVE A CALL BACK. GREAT SERVICE RIGHT.?. WRONG!!!! WELL I CALLED THE NEXT DAY AND SPOKE WITH ADRIAN WONG AND HE WAS SO BLATANTLY RUDE AS WELL...HE TOLD ME THAT THERE WAS NOTHING HE COULD DO ABOUT ME CALLING THE DAY BEFORE AND THAT I COULD DROP THE CAR OFF BUT IT WOULD BE 3 DAYS TIL I COULD GET A DIAGNOSTIC AND I COULDNT GET A RENTAL WITHOUT A DIAGNOSTIC..HE ALSO TOLD ME THATI NEEDED TO MAKE NOTES AS TO WHO I SPEAK TO BECAUSE THERE ARE SEVERAL PEOPLE THAT WORK THERE AND HE COULD DEAL WITH ISSUES OF THE DAY HE WAS IN NOT DAYS BEFORE...ASKED FOR A MANAGER AND HE LAUGHED AND ASKED ME WHAT MY PROBLEM WAS...THESE PEOPLE THEY HAVE AT THIS DEALERSHIP ARE NOT PROFESSIONAL. THEY LAUGH IN YOUR FACE AND MAKE YOU SEEM AS IF YOU'RE THE PROBLEM SARCASM IS NOT NEEDED IN A PLACE OF BUSINESS WHERE HARD EARNED MONEY IS BEING SPENT. IM A VERY DISAPPOINTED CUSTOMER AND HAVE YET TO RECEIVE AN APOLOGY OR CALL BACK.
I went to Steve's for an auto inspection. Everyone was nice and the service was done promptly. They even replaced the sticker for me which is not standard everywhere else.
These clowns damaged my car and refused to make it right, telling me to F off and sue them. Be prepared to get ripped off. If you look at courthouse records you will see many lawsuits against them. RipOffReport.com and ComplaintsBoard.com have many, but not all, of the complaints. The positive reviews are by employees such as the owner David Reyes who is really Maged Mohamed Abuzaid. He has a felony record for theft and been in prison with his brother a felon also. Yet they advertise they are "mechanics you can trust." How can you trust someone that did time for felony theft? He also has the front desk clerk write fake positive reviews.
I have been using this mechanic and dealership for 20 years. Only the best care and the most honest dealer that I know in Texas.
the customer service is excellent, the girls at the front desk are the best, they do more than expected to help you during the process of repairing.
Great cars at great prices. Thanks guys, love my car. Great selection of cars at really good prices. Got me in and out with my new car in less than two hours.
Steve's is so convenient - and they're friendly and fast. I've had them do everything from oil changes and state inspections to tire patches and alignments. They worked on my previous domestic economy vehicle to my current, import luxury vehicle. They are affordable and I trust them. Being a female, I've had other repair people try to upsell me on services and products that I probably didn't need - Steve's has never done that to me. I completely recommend Steve's Automotive!!
I have been in to dealership 5 times re: check engine light. They never had time to diagnose & would need to have car all day. Those days I planned for this - light went off.Arrived Christian Brothers @4pm, they ran diagnostics & discussed results. Now making repairs & expect to complete before close.VERY IMPRESSED, I will be back!
Signing the document for them to work on the vehicle includes a waiver on "not responsible for personal items". They use this as a license to steal what ever they want out of the vehicle and they won't be held responsible for anything stolen. Basically liars and thieves. Filed report with Harris County Sheriffs office. CSI could care less that their "long term, in-trusted employees are theives.
OUTSTANDING service! Another auto shop said that I would have to spend $900 on my ignition replacement and said I had a ton of other repairs that needed to be done. I took it to steve's for a 2nd opinion. He not only did it way cheaper, but said that three of the other 5 repairs were not real. I will always come back to Steve's Auto Repair. It's hard to find a reputable shop. I'm glad I found them.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.