More Info

Services/Products
Bathroom Safety Blood Pressure Equipment Breast Pumps Commodes Compression Stockings Incontinence Supplies Medi-Cal Medicare & Medigap Medication Flavoring Ostomy Supplies Pharmacy Wheelchairs Wound Care
Payment method
all major credit cards, insurance
Location
Just south of the 101 freeway at the Balboa exit
Neighborhoods
Encino, South Valley
AKA

west-val pharmacy

Categories
Other Information

Parking: Street, Validated, Lot, Private

Bike Parking: Yes

Wheelchair Accessible: Yes

Price Range : Average

By Appointment Only: No

Reviews

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JK
Joyce K.

04/23/2019

Overall
Expertise
Facility
Professionalism

Warning new owners. Pharmacist sent me prescription that wasn’t meant for me with my name on it. If I didn’t read it I could have died. I take multiple prescriptions and if I mixed this one I would have been finished. Read your labels carefully. Otherwise very nice people and I have dealt with them for years.

CF
Chrishanda F.

01/30/2018

Overall
Expertise
Professionalism

I called in to explain the urgency of my medication required for surgery within 48 hours. I just wanted to know if they have the meds to fill the prescription. If not I would move on. The pharmacist said to fax my prescription in and they’ll call me. Which I did immediately. I waited all day for a call back. I called once in the afternoon and a tech said they’ll call when it’s ready. By this time, I still didn’t know if they had the meds.I decided to call again before they closed for the evening. I was transferred to the pharmacist and he told me to hold on and told a tech to take my call. She told me to fax my prescription in again. Seriously?? They deserve zero for customer service!

Details

Phone: (818) 788-2411

Address: 5353 Balboa Blvd, Encino, CA 91316

Website: http://www.westvalpharmacy.com