Very rude and unprofessional. I have been a regular out of necessity. I am now done with the cab company except for the night driver. He is the only one at the cab company with a actual decent bone in his body. The owner and his wife are extremely rude.
This cab company is going downhill with each passing year. They are rude, unprofessional and take forever to pick you up. They have 5 on day shift 2 on night shift but they still don't get to a body in a timely manner.The owner is gruff, rude and does not care what the customers have to say and if they complain her gets made. He has said himself he does not care what they say and they can walk if they don't like it.
Horrible customer service. Called to speak with a manager told me to "screw" off and hung up with a customer in the car.
NEW PHONE NUMBER IS 620-366-0500
Why don't they publish their phone number?
wow..d z cab lines/ watts cabs dont care about there patrons...they dont have any common curtouisy...and when u call them on it they yell at u an hang up...the night time manager has no clue about managment..if u need a cab in emporia urbetter off walking..cause this company dont care about paying customers..so u rate this company a negitive 5 stars...save ur money for a car people of emporia...