Great service even with last minute requests. The vehicles are always clean and ready to go. My only dislike and it probably has nothing to do with the Emporia office is that my last rental was a KIA minivan with less than 5k miles on it. I try to be impartial but the minivan proved to be lacking in quality just as every other KIA that I have operated. If it wasn't for the KIA, I would rate them at five stars.