Coldwater Ranch

They are money hungry!!! Rented us a cabin, was upfront with the owner about the number of people that they would be accommodating. We got there and the Jacuzzi tub was not operable, which they did not take off any of our expensive bill. She just said that it stays rented, and they haven't been able to get in there to fix it. Okay. Well, there is a flat carpet up to the kitchen stove. We had some grease spatter on it from breakfast bacon, and it burned some small spots. We left the cabin in otherwise great condition, and the owner was not available to speak when we left. Two days later, she charged us an ADDITIONAL $200 for the damage. Was extremely hateful when I returned her call. We stay at very nice resorts all over the county, and nothing like this has ever happened to us like this. She HUNG UP on me after I told her I would dispute the charge...she took no responsibility for the carpet in the kitchen (who does that?) Horrible experience!!! Stayed July 4, 2014