Good luck getting your concerns addressed or questions answered professionally. But you've already paid your HOA so what do they care. Good luck they like to hang up when they don't know what to do.
The management team is completely unreliable in communicating issue status. We've been battling a flea problem for months despite having no pets! Raccoons have nested in the walls of our condo and despite being assured they have been removed, we still have fleas. Crystal Coast only communicates when I badger them for info. Please don't rent at Point Emerald Villas. You will be eaten alive by fleas if you do.
I found this management to display the poorest customer service. They were unresponsive to my concerns, the facilities were in shambles and they nickeled and dimed you to death. When I lodged a complaint, they were unable to find any resolution. I will never rent with them again or with BlueWater Realty NC. I encourage you to stay away.