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Offering New Hope For Adults, Adolescents And Their Families.

General Info
Psych & Psych Services in Elyria Ohio offers confidential professional counseling, psychotherapy and treatment in the most caring and comfortable environment possible. Diana Santantonio, Ed.S. And Associates have day, evening, and Saturday appointments available and accept most insurance including Medicare and Medicaid. Psych & Psych Services offer counseling services such as adult, children, family and couples counseling, alcohol counseling, drug abuse counseling, drug addiction counseling, co-dependency counseling, sexual and couples problem counseling, anxiety and phobia counseling, batterers intervention counseling, sexual abuse counseling, parenting counseling, gay and lesbian counseling, stress and burnout counseling, eating disorder counseling, and much more. Psych & Psych Services in offering new hope for adults, adolescents, and their families.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Days, Evening, Saturday By Appointment

Services/Products
Adult Counseling; Child Counseling; Family Counseling; Couples Counseling; Alcohol Counseling; Drug Abuse Counseling; Drug Addiction Counseling; Co-Dependency Counseling; Sexual Problems Counseling; Couples Problems Counseling; Anxiety Counseling; Phobia Counseling; Batterers Intervention Counseling; Sexual Abuse Counseling; Parenting Counseling; Gay/Lesbian Counseling; Stress Counseling; Burnout Counseling; Eating Disorder Counseling; School Pro Counseling; Psychotherapy Elyria Ohio
Brands
Medicaid, drug addiction counseling
Payment method
master card, visa, all major credit cards, amex, diners club, discover
Location
Located in Elyria and serving greater Lorain County and surrounding communities. Serving these Ohio communities and areas: Elyria, Lorain, Avon, Avon Lake, Sheffield Village, Amherst, North Ridgeville, Vermillion, Columbia Station, Oberlin, Wellington,
Amenities
We accept most insurances; day, evening, and Saturday appointments available
Categories
Marriage, Family, Child & Individual Counselors, Alcoholism Information & Treatment Centers, Drug Abuse & Addiction Centers, Gambling Addiction-Information & Treatment, Psychologists, Mental Health Services, Counseling Services
Other Information

Certifications: Licensed Professional Counselors

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Reviews

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Jennifer G.

11/27/2017

Overall
Expertise
Facility
Professionalism

At least from my experience they don't help much of at all. They also don't contact you with appointment reminders or always tell you when your next appointment is. My last appointment I never got a card with the date on it (which isn't normal) and they never once called or emailed me with reminder like they normally always have done. And they don't care about their patients if they did they would have called to see why it was missed.
When I first started coming here Pat was amazing! She helped me out so much she was ontop of everything but since she quit I felt more like I was going in and paying to talk to someone who wanted to just be my friend. I'm sure other therapists are great here but I won't be coming back.

Karen P.

10/13/2015

Overall

I was going to make an appointment for my daughter who's coping with the death of her dad from cancer until I saw the guy I was referred to, one of the male counselors and was horrified to see that he was a guy who worked at Lorain Community Hospital in the early 80's when I went there as a teenager for an eating disorder. He used to make such nasty, catty comments to the kids. One time when we were required to sit at the table for dinner even though we weren't eating, two of us had our heads down and he sneered "What's this? Are you having a religious experience? And to another kid who was playing a music cassette he didn't like he sneered "I guess there's no accounting for taste!" He was like a catty school bully to kids who were in a lot of pain. I'd be afraid to open up and share my feelings with someone like that and I'd never risk subjecting my little girl to that kind of callus treatment.



So, caveat emptor everyone. Just because someone is smart enough to go to college doesn't mean they have compassion or are good at what they do.

Paul B.

08/19/2015

Overall

I go in for an evaluation and the lady said I don't need treatment. OK, cool. NOT! They sent my attorney the paperwork and said I refused treatment. So after playing phone tag and explaining my situation to three different people I finally get on the roster for "treatment". I show up for the first meeting and I am not even on the list of attendees. I tell the receptionist she is wrong and that I called in the appointment blah blah blah so I storm off. Said receptionist calls me back and says I can join the group. Now 8 weeks later all I need to complete my "treatment" is a one-on-one meeting with the group leader. I scheduled this meeting and I show up after changing my work schedule to get in and they don't have any record of my appointment. I've talked to others with the same experience. Disorganized and literally NO COMMUNICATION.

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