I have been the original store in Strongsville and the service was decent. this new location and Jerry Jr's management has trashed this place. my friends and and family have also gone to the Elyria store and they tell me the same thing. The original store was okay but this place is worthless and has only been ran this way for like 6 years but the owner keeps saying 35yrs, he's nothing but a scammer. He has not ran any business this badly for more than 6 years.I know for a fact his raffles are a scam and rip-off all you end up doing is giving him money for nothing. Very very bad way to run a business. Completely worthless store, run the other way.
great family owned business for 35years ,they have all the hobby supplies you need for a beginner or someone with experience.
This place is awesome. The guys know there stuff and make it easy to get you cars and trucks and anything they have fixed. This is the place to go if your a beginner.they will help you get what you need.
My husband ordered parts for my sons truck in August. Since the store didn't have them they had to be ordered. He paid for the parts and also a body for the truck. We waited a couple of weeks for a call from them but we had to call them about our order. I was told they had been ordered but the store was waiting for the shipment. Fast forward 3 more weeks, still no call from them. My husband ordered the parts online and got them within a week for a hobby store out of town. He went back to get a refund for the parts that had not came in. They said the parts were on back order but would not give him the money back. We paid for something the we never received and they will not refund or money. The owners of this store steal the money from people wanting to shop there, and give them the run around. DO NOT spend any money at this store.
Ripped off 220.00 after being told a motor/esc combo was waterproof numerous times to find out it was not and they won't do anything about it SCAM
BE WARNED! They will lie to make the sale and have a NO RETURN policy that they will not tell you about until you attempt to make a return. They were very nice to my wife while she was looking to purchase a Christmas gift for our son. She was hesitant to make the purchase. They lied to her to make the sale. They told my wife not to worry and they would take it back if there were any problems. Not a single mention of their real policy. They have a no return policy that is written on the counter and never referred to unless you try to make a return. The item she purchased was low quality and stopped working within the first few hours. I attempted to return it and was talked over and lied too. One of them said they told this policy to my wife. I called her while in the store and that person never even talked to her. You can tell by they show you to the door while interrupting you that they have a lot of practice telling people this policy only when a return is attempted. Very rude, deceptive, and dishonest people working here. Be aware of all the other reviews that state the same things I did. Also' be aware that some of the positive reviews are actually posted by employees. VERY SHADY BUSINESS. BE WARNED! Lastly, if you got the same type of treatment, please post a review to warn people as well.
pitiful business ethics, another review site, I found the owner putting his own review on it about how it was such a great place.pfft. then my husband spends a huge amount of money there and we get a receipt that looks like its from a garage sale. its ripped crooked both sides and just has price printed on it, not even name of business or who checked us out. pitiful and I better not get crap if I need to return item, if you go here have them write you a proper receipt especially spending that kind of money