Great experience. Helped me with my selection, delivered my new refrigerator and moved my old one out to my garage without charging extra. Nice place.
From Business: Sears Appliance Repair has over 6,800 trained technicians providing both product maintenance and repair solutions. Our techs are industry trained, well-respected …
Lots of bad experiences there. I called to ask if they sold blenders--the lady sounded annoyed and amused, said no! Before hanging up she repeated the request to others there and they laughed. I went there to buy a video player, waited for the salesman to finish with someone else, but he ignored me and approached some guy who just walked in the door. I bought a TV and stand there for $1200. A few years later the TV needed repaired. They could not figure out what was wrong, didn't fix it, and charged me $30 to get it back. I took a Sony stereo there for warranty work (Sony sent me there), and they refused to do it under warranty since I bought it somewhere else. I bought a $400 Amana microwave there. The salesman wrote on the receipt that it came with a warranty for some years, but within that time they refused to honor the warranty because they said that it never existed. Being a loyal customer I also bought a washer and dryer there. It dawned on me after many years that I've had these problems there. There are plenty of places to go and get a better deal.