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Fax: (718) 699-0683

Payment method
all major credit cards, amex, cash, check, debit, discover, master card, visa
Queens Place
Northwestern Queens, Elmhurst

Skechers USA Inc

Other Information

Bike Parking: Yes

Parking: Garage


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Shey O.


I am giving this Sketcher stor...

I am giving this Sketcher store in Elmhurst, NY (along Queens Blvd) a really bad review because of the HORRIBLE customer service I received today. The women who work there were RUDE and do not know how to treat their customers with RESPECT.

The names of these two HORRIBLE customer service representatives were:

1. "Kem" (I am not sure about the spelling)

2. Maria Narvaez

I hope someone from Sketcher management will stumble on this horrible review and do something about the horrible people working on their stores.

The woman named "Kem" had a very unprofessional demeanor. She was frowning all the time when I asked her a simple question. She was very dismissive in her response.

The woman named "Maria Narvaez" was also frowning all the time and very condescending. I needed to exchange a shoe I bought the same day with another shoe. She rudely told me that I couldn't do an exchange. It was fine by me that I couldn't do an exchange; however, the attitude of this woman was unbearable. I truly felt that she did not want to be there.

I understand jobs are hard to come by these days, but if these women cannot stand answering simple questions and dealing with simple customer concerns, I don't think they should be working in a customer-facing role.



Wonderful store. One salesper...

Wonderful store. One salesperson nicer than the next. Even the security guard is a pleasure. All overseen by a great manager who knows how to run a store and treat customers and employees alike. They have earned a loyal customer in me.



Provided by Citysearch
worst costumer servise

Worst costumer service!!! So mean to people!!No respect for costumers. They did mistake with shoes es which i bought for my brother. they start asking me my information which im not comfortable to give. lady start pushing me. after they did not put wright color. I was really pist off .Im surprising how this store is still working! Worst shopping experiences!!!


Phone: (718) 699-2773

Address: 8801 Queens Blvd Unit 121, Elmhurst, NY 11373


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