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The Tile Shop

Map & Directions
(5 Reviews)

15686 Manchester Rd, Ellisville, MO 63011

(636) 391-5155

CLOSED NOW
Today: 7:00 am - 9:00 pm
Tomorrow: 7:00 am - 9:00 pm
33
YEARS
IN BUSINESS
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General Info
More than 4,000 quality tile and natural stone selections gives you virtually endless options to create new rooms or upgrade existing ones. In addition to the tiles, we also offer coordinating finishing pieces and installation materials to put the perfect final touch on any project. Both online and in-store, you can see our most popular tiles in real-life settings, so you can visualize how the products will look installed. We offer free design services to all our customers. Our dedicated professionals are ready to discuss your tiling ideas and offer helpful suggestions about arrangement, materials and maintenance to help you create that dream room from start to finish.
Hours

Regular Hours

Extra Phones

Phone: (636) 391-9309

Fax Number: (636) 391-9309

Fax: (636) 391-9309

Brands
travertine
Payment method
amex, mastercard, all major credit cards, discover, visa
Neighborhood
Ballwin
Categories
Floor Materials, Floor Materials-Wholesale & Manufacturers, Home Centers, Home Improvements, Tile-Contractors & Dealers, Flooring Contractors, Granite, Marble-Natural, Carpet & Rug Dealers

COUPONS & DEALS

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Reviews

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Joan S.

02/01/2015

Overall

We have used the Tile Shop for 3 bathrooms, a kitchen remodel as well as other projects. The staff are extremely helpful and the displays are full of ideas. The very best thing is that you can return products you do not use. Even materials they have to order in. We highly recommend them.

jimmmyy

11/17/2011

Overall
Horrible customer service! D...

Horrible customer service! Do not recommend this place at all. They are very rude and not helpful

2boys4me

12/13/2010

Overall
USE CAUTION WHEN PURCHASING AT THIS STORE!!!!

We purchased and paid for several thousands of dollars in tile from this store. They didn't have the tile in stock and said the shipment would take roughly a week. Later the same day of the purchase, we found the same tile at about 1/2 the price elsewhere. We cancelled our order within 24 hours. That was 7 days ago. The Tile Shop still hasn't refunded our money. I just called this store and was told that this was the company policy and because of the dollar amount, I just had to wait. I explained that because of the dollar amount, I really needed the money. They told me I'd need to wait at least ONE MORE WEEK. So, they took the money out of my account in less than 24 hours, but I have to wait a minimum of 2 WEEKS for a refund.

Not very customer friendly. We won't be back.

dlori1

01/13/2008

Overall
product and service

I found everything I needed for my bathroom project. Staff was extremely helpful and answered all my questions. I will shop this store again.

mysharona911

12/10/2007

Overall
Outstanding Customer Service

A recent visit to this location was a pleasant surprise. Justin was very helpful not only in my ordering experience, but in the cost of the materials.

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