What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
7154 Ritchie HwyGlen Burnie, MD 21061
From Business: Brown's Performance Motorcars is proud to be Maryland's first and only premier performance car dealership, with a wide-ranging collection of vintage and performan…
1201 E 25th StBaltimore, MD 21218
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I took the time to call with a Merchants Quote which was over $109.00 less than the quote I received from this goodyear location on the EXACT same tires Goodyear Assurance Max Fuel so I was comparing apples to apples and being honest about my request for a price. I asked about the price match guarantee against a the Merchants Price which was $109.00 less than theirs, I was then told that the merchants price did not include installation. Well, I had the pricing information sitting right in front of me. All totals came out with shop supplies, removal and installation etc etc.to $508.19 including a merchants promotion of 100.00 off a set of 4 tires. The man on the phone at the goodyear store the night of April 6th 2017 was not very receptive to matching the price OR even explaining the price match guarantee when asked repeatedly how the price match guarantee worked. He was reasonably polite however I felt like I was buying a car from used car a dealer with a plaid jacket rather than a set of tires. He actually said to me that my quote was not the actual total when I had it right on paper in front of me from Merchants. This is typically the point where a person hangs up a phone and says forget it! However, I wanted to give him the chance at the business and goodyear was offering a rebate through the store purchase for a set of 4 tires. That's the only reason I was tolerating these antics. Well, needless to say, I never did get a straight answer and was purposefully put on hold, had to call back and finally let him know that he lost my business. He then called me back and I had to ask him not to call me anymore as I would consider it harassment. I have to say... It was BY FAR, the worst experience I have had trying to get a very simple and straight answer from someone after being honest with them on the prices I was quoted by reputable companies, not side-shops. MY RECOMMENDATION; STEER-CLEAR OF THE GOODYEAR SHOP IN ELLICOTT CITY MARYLAND.
hese guys broke my car. They had my car serviced oil change and rear breaks done. They had to make a few "test drive around the area to and decided its ok. 2 months later my car broke in the middle of the highway. The engine oil cap popped off without me knowing and yeah I had to either pay 4.5 thousand dollars for a new engine or buy a new car. Yep, had to buy a new car. It was a honda civic, I had no trouble with that car. It was my first time to have it serviced here because i then had just moved in the area. It cost me a lot of money and so much trouble. Considering you have to pay a lot of money for their substandard service, they will put your car and your life at risk. Do your self a favor, DONT come here.
DO NOT COME HERE! YOU WILL REGRET IT AND WILL BE PUTTING YOUR CAR AND YOUR LIFE AT RISK! I went in for an oil change and brake pad change(they installed the wrong brake pads for my car, making my brakes seize up and almost lost control of my car), which should have taken no more than and hour or 2 max, took over $300 and 5 days. And all the "manager" Jim has to say is "mistakes happen in life" in a very condescending tone. No compensation was given to me for wasting my time and money. I only received an apology from the mechanic that worked on my car and Tony the service manger. I described Jim as the "manager" in quotations because he is a sad and pathetic excuse for a manager. He isn't the slightest bit educated in how to run a business nor customer service. He couldn't even order brake pads for a car with full descriptions correctly. AVOID THIS PLACE AT ALL COSTS! Unless of course Jim gets fired and Tony becomes manager.
Great Service. Always smiling faces when I go there. They let you know what needs to be done before they do any work so you can see if its something you can pay for. I would recommend them to everyone.
My 2005 Expedition transmission gave out as I was going down Rt. 40 in Aug of 2012. I unfortunately had no choice but to use Rt, 40 transmission. Within 3 months my transmission was slipping. Luckily the 2800.00 I paid was protected by a 3 yr or 36000 mile warranty. But Mike, the owner informed me that this problem was with the hoses that were rusted that connected to the transmission and they weren't covered. So I paid an additional 400,00 dollars. At no time was it pointed out when I had the transmission rebuilt that I also needed the hoses replaced. Now, a year and a half after the hose repair but still well within the warranty my transmission is done and needs to be replaced, Mike informs me that because the hoses went bad it voided the initial warranty. If you Have the ability to choose GO SOMEWHERE ELSE!!! Mike is a crook and I hope this saves someone the agony I have gone through. I am in the process of taking this to small claims court to recover my costs for poor workmanship. The one star rating is because I don't want anyone to think I didn't rate them and I can't give any lower.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.