I went into the shop with a very complicated item to be engraved for a friend getting married. I knew I could not do this, and decided to take it into this establishment. When I first walked in the gentleman at the desk was very curious and professional. He instantly understood that the shape of the item would be difficult. However we conversed and came to an understanding of what I was specifically looking for. I came back to see how their engraving machine "inked" the piece. It looked AMAZING! Today I came and picked it up, and I was blown away. It's a very unique and intricate piece, and I am very happy I took it in for them to work on! Thank you so much Shirts and more plus engraving! Highly recommended!