What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
We recently took my granddaughters white Toyota (2011 Corolla with much of the white paint flaking off - apparently a not uncommon problem with this…
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Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I had a good experience with Lawson's Auto Repair. Winter at the desk is unbelievably nice and courteous on the phone. They towed and diagnosed my van at a reasonable price. It is unfortunate that I could not have it fixed here, I did not have the money to get it done. I believe they would have provided me with great repair services but I could not take advantage of that. I'd recommend using this shop again. I don't know why all the harsh reviews here. Thanks for reading.
The fat owner is very rude and obnoxious. While I was waiting I heard him talking smack about a customer to the receptionist. They attempted to overcharge me by $200 to fix brakes and were going to charge me $25 to fix a $2 bulb. Avoid this scam artist at all costs. Even their oil changes are ridiculously overpriced.
Horrible service!!! Don't know how these people are still in business. They are rude to me every time i go in there shop, some how the problem i'm having with my car is always my fault, and when i get the car back after they have "fixed" the problem it has more problems then when i brought it in. These people are only out to steal your money, and will do it in any way they can. DO NOT go to this shop, if you do you WILL be disappointed, and have no money left, to bring it to another shop, so you can get the things they broke, while "fixing" your car or truck, fixed...
HIGHLY RECOMMENDED!!! Stranded on the top of a mountain on vacation over the holidays. We were put in contact with Sauer's Garage, they sent a tow truck right away. Within 1.5hrs the car was finished & we were back on vacation :) The staff was SO friendly!! Wish we had service like this at OBX!
I lived near this shop for 3 years and every time I've ever had to talk to this fat idiot, he was rude and arrogant. One of my friends took his jeep in to figure out why his sunroof was leaking an Lawson wiped around the seal and then tried to charge him 70 bucks for it. He always is out to make money in any way he can. And the only way he can is to rip off other people. He tried to charge me 80 bucks to replace my rear brakes and rotors after he told me I have no idea what I'm doing. I had all the parts for it just didn't have a tool to twist my stupid German brake pistons back in. I told him no thanks and too it to Jrs in Shenandoah. He put them on for half the price and was nice and helpful. I would never even send my enemy to Lawson. He is the worst mechanic I've ever dealt with. And it's not just on one occasion. Every single time I've ever spoken to him, it has been unpleasant.
BAD serviceI have been to a lot of different shops, this one is by far the worst. They WILL try to get as much money out of you as possible. By doing an oil change that you might not need or air filter and throttle body cleaning like they did to me, and i just happen to know, before i brought my car there that none of those things needed to be done, but i looked past it, and thought maybe there just trying to be nice. well turns out they where just trying to sucker me out of money. Not only that but the problem i went in there with, was not fixed and i now have another problem on top of the one they said they fixed. but there trying to tell me they had nothing to do with it. On top of that they are rude and not willing to admit when they make a mistake. Needless to say i will never go there again, and i DO NOT recommend that anyone else go there.
Have taken several of our vehicles there and always been happy and recomended Lawsons...until I took a camper we had just gotten there for inspection. I won't take another vehicle there again. I called ahead and they said to come over with it. When I arrived, I was told they couldn't inspect it without a break assist box installed. I said no problem, I have one right here in my toolbox, I just need help plugging it in, I know my truck already has the set up I just dont know where under the dash the plug is. The mechanic wouldn't even look, he started trying to get me to order a new break assist box, said the one I have might not work, might not be compatable, and I could leave my truck and camper overnight and they could get it done. I told him a mechanic at the Toyota dealership gave me the break assist box, and said it would work on my Toyota Tacoma TRD. He then started saying that the wiring harness on my truck may need to all be replaced and they may have to order all the wiring and all of this while he hasnt looked at my truck at all and im holding the break assist box in my hand that already has the correct tip on it to basically plug and play in my truck which as I said, came pre installed as the towing package on a TRD. I left frustrated and went to the auto store and flipped through my manual and google and returned to Lawsons to show the guy proof that my truck came with the plug already on the wiring harness and that it was a bundle of wires under my dash with tip already on it, accessible without taking the dash apart, but tucked under there waiting if he could just reach under and pull it down, we could attach the break assist and do the inspection. He took a 5 sec look (didnt bother to ask the guy in the bay who does their wiring) and told me I should take it to a Toyota dealership. I left feeling like they just really didnt want to do the inspection and saw a woman and wanted to sell her parts she already had. I have bought cars and never felt like someone was trying to rip me off that much. I went back home, over the weekend my husband looked under the dash and found the wire bundle, plugged in the break assist, which fit just fine and worked as well. I took off work a second time and towed the camper to Big L in Elkton instead.
Nick is the go to guy when your in a fix and need to get up and running quick. Him and his mechanics provide excellent service Every time for the best price. Whether you need an oil change or a new paint job, they will take care of you from top to bottom! I drive all the way from PA for the service! Cant find that quality anywhere else! I HIGHLY recommend Sauer's Garage.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.