DO NOT GO TO THIS STORE! I can't express how much I regret going into this store. I requested a phone and was given a different phone, but was not informed. I was charged 3x the amount the phone was worth. The phone was no longer available through Verizon because it was outdated. I recommend to always go to a corporate store. When I went to a corporate store I was given the right phone, the right price, and my plan was lowered by $45. There were a few other things that made me have a bad experience such as more than 1 employee stating to be the manager, wait time, and unwillingness to help or inform. When I went to a corporate store they informed me that they receive complaints about this Elkton store on a regular basis.