I purchase wine from Caps & corks on a regular basis. All employees/ owners are always friendly and courteous every time. Prices are very competitive to local discount liquor stores too! Sorry about the bad experience someone had back in 2008. I hope more people take the time to post a comment about their service now. Seems to be a busy store and when I am there the owner/ employee at checkout knows the customer by name?? Very nice people! Possibly new owners since 2008?? Try them out! You won't be disappointed!