What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I brought in a Duramax in for some work. They guys got me in and out in one day. I'll say this it pays to have a mechanic with a diesel background on hand. Keep up the good work boys!!!!!
After 2 other transmission shops quoted me outrageous prices and at least 5 days worth of work these folks had all my parts and I was back on the road in 4 hours! GREAT SERVICE, GREAT PRICES. Made it back to California and NO PROBLEMS going over the mountains. My new trannie is great,
Worst job iv ever seen I needed a door handle fixed on a BMW and the computer reset for the oil. They broke the outside door handle and screwed up the door panel inside the car and they didn't even reset the computer for my oil $420 straight to the trash can thanks a lot..
My family and I broke down while passing through Elko. We have a Ford F250 and it needed the transmission replaced. I am an ASE master tech and have worked at Ford, so this review is a professional opinion of this shop and there work. After calling around in Elko for a quote to replace this transmission I got three quotes two quotes came in at around $3200 and Elko trans quoted me $2200. We had the work done at elko because they had the part in stock and their price was cheaper. They towed my truck for free and completed the work the same day. Only problem was now the price was $3200. We went down and paid and test drove the truck, it worked flawlessly, I was impressed by how quick they were able to complete the work and the quality of their product. In summary I would recommend them but get other quotes and if elko trans seems low it probably is. I drove this truck home to Colorado towing a trailer, about 700 miles, and it has not missed a beat.
After seeing other reviews on elko transmission I was really worried about bringing my truck to them. But James and Mark took exceptional care of my family and I. I've dealt with other shops before and this is by far the best service I've had yet. They did everything possible to get me and my family back on the road back to California. Thank you guys so much!!! Definitely a return customer if I'm ever back in the valley
I purchased my 2014 Jeep Grand Cherokee Limited from Elko Motors Dec. 31, 2014. The Sales Experience was pleasant, did not take 5 hours, my sales rep answered all my questions and encouraged me to keep in touch. Jeep sent 4 Recall notices that I just couldn't get to right away. When I finally was able to schedule all the repairs were made while I was at work - their pick-me-up & deliver-me service was superb. When if was finally time for an oil-change the service dept. took me right in and we waited for about 1/2 hour next to the popcorn machine. There was a mother with several toddlers also in the waiting area and the kids had sort of left a popcorn mess around the machine. The harried mother was trying to keep control but was losing - meanwhile the Owner of Elko Motors came in from the Service Department, saw the situation, immediately cleaned up the mess himself, and as he walked past me (hadn't seen me in 6 months or more) said, "Hi! Are you being taken care of? You bought the Jeep GC didn't you?" Thank You, Elko Motors! You have restored a skeptic's faith in a pleasant auto sale and service experience - and those are definitely at Elko Motors, my first choice in automotive sales and service!
I visited this business three times and two were NOT the best. I had oil changed twice at ELKO Motor Company on a 2010 Camry. I usually take it to SLC since DALE Whites (the previous Business) was my least favorite shop in ELKO. 1st time - Oil Changed and all was good. (Good service and Good price)2nd time - Checked to buy a used Dodge pick-up truck. Overpriced, but no negotiations (Seller stated price was fixed) it was a 2K truck listing the "out the door price" higher than this by many hundreds. After driving the truck, scary sounds pushed me to seek other option - SLC; great trucks and better deals on used vehicles. The sales guy treated me like any other victim at 1st, but hey, that is game of used vehicle sales.3rd time. B/O and could have been way worse. Oil changed in a 2010 camry, but noticed that I had a few ounces of oil on my driveway - fresh and from the car. After inspection (lifting the car as they are tight to get under) the discharge bolt on the oil pan was finger tight, as I could turn it. Tighten it and all was well. So, I will go with "meh..... I've experienced better" many times elsewhere. 33% success; is that good or what?
Randy has worked on my vehicles for years. Randy's shop is busy because he is honestly considered the best in town. I have taken vehicles to other shops by mistake and found myself dragging them over to Randy's to get them fixed right. 1st visit a decade ago, he charged half of what every other shop in town wanted to do some work to a Chevy truck. When I picked it up, I was shocked at the lower price and questioned why he didn't charge me more, like everyone else. He simple stated he doesn't work his business that way, he likes being fair and having repeat business. Good MAN - SOLID Service and Fair Price! You CAN"T go wrong!
If you want to be taken advantage of, go to Gary's. I agree with the other reviewer that Cesar was great. The problem is the management. I talked with Gary about getting the part myself that I needed and that I could pay for the part, but Gary wanted to buy the part so he could make a small profit. He told me he would only make $30 on the part, so when my father picked up the part in Salt Lake and brought it over, there was actually a $66 difference. Strike one, Gary flat out lied to me. So I asked him about it and he said that I had to pay the price I was quoted. Since my car was towed there, needing a new fuel pump and out of commission, I was completely taken advantage of. They charged me for a 5 hour job, when Clack Automotive would have fixed the fuel pump for a 2 hour job. I was charged $85 an hour, so I was way overcharged more than double for the labor. I know for a fact they didn't work on it for 5 hours either because I was staying across the street and also eating at the McDonald's across the street and know that they didn't spend more than 2 1/2 hours on my car. Strike two. When I called the day after and talked to Gary about the price, he said that's what he charges... a 5 hour job for the past 20 years. So if you want to pay more than double, go to Gary's. If you want to be treated fairly, go somewhere else. Gary then even had the nerve to tell me he should have charged me more when I went to pick up the car, it wasn't right, vibrating and all and the mechanic, Cesar looked at it quickly and fixed the vibration problem. Strike three and your out. Take your business elsewhere. That's all I can say.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.