Okay so to start it all off, I'm gonna say that before I even went to this Great Clips, I have to admit that I was nervous and scared because I haven't been to the Elkhorn one yet and I don't get my hair cut all that often because I like to grow it out. So I was freaking out before I even sat down in her chair, but it only got worse from there. I had told her that I only wanted a trim because I want to keep growing it out but then she started to openly criticize me, telling me that it was all dead and she would have to cut quite a bit off. So I gave in and let her cut more off because I thought she might actually listen to the rest of my requests. I was wrong, to say the least. I told her that I wanted layers because I've always gotten them, but she refused to give me ANY AT ALL. So by that time I was so fed up I just wanted to get it over with so I asked her to trim my bangs a little bit because they have a weird wave in them and once again, she didn't do it. She told me I was styling my hair all wrong and that's why the wave was there so by the end of it all, I had given up all together. She was one of the rudest people I had ever met even though I had told her I was extremely nervous going in. The only reason why I gave this place a star is because she did cut my hair a little bit, but other than that, I didn't get ANYTHING out of the visit. THE WORST hair cutting experience of my life.