This is truly a great place to buy a new or pre owned vehicle. I will never go anywhere else to buy a car. David Hancock was the sales rep that handled my purchase. I highly recommend asking for him, he will take care of you and help you find a car that fits your budget and that you are happy with. No high pressure sales tactics, no bull. Just great honest folks here at Lochmandy. I bought a 2009 Chevy Malibu LTZ about a week and a half ago. It had a few minor problems that they were not aware of but they went above and beyond to take care of of the matters. Including setting me up with a rental car so I was not without a vehicle. A+ rating Thank you for you awesome customer service.
Great place would fo back a get a second vehicle from them.
Looked at and test drove a couple trucks and my husband asked what else Mark had and he showed us a 2009 Ford F-150 King Ranch that I absolutely fell in love with! Drives beautiful and is fully loaded,Mark made our visit and process so great from beginning to end and I bought that beautiful truck☺definitely will refer him! Thanks Mark! Kelli Lambert
I contacted Curtis from Raines autos about making an appointment to come see a black Jeep Liberty on site. A day before I was suppose to come and buy it he sells it without saying something to me. Then tries to send me pictures of other vehicles that he as on the lot and never apologized AT ALL! Not happy at all and wouldn’t trust this business again.
Avoid this place to buy a car especially from Matt Sitek (he's a dishonest idiot). However if you're looking to have bodywork done don't even consider this place. They outsource that to an undisclosed body shop. And when I got my vehicle back it had no gas, paint was dripping in spots, and it was acting up (turned out to be a gas cap that went missing). Just avoid this place.Update 8-4-17 I made an appointment two weeks ago for a rear driveshaft replacement on my parents vehicle. Somehow these incompetents managed to schedule the appointment but not order the part. This dealership must be plagued by fools to continuously screw things up. Now I have to figure out what I'm going to do in place of this dealerships stupidity.
called for transmission code on a car I recently purchased - parts dept could not pull up the specs and help me out.
Very dishonest car lot and salesman. Bought the car from the son of the owner and he lied about everything. Never disclosed that it had a rebuilt title and never included title with rest of paperwork. Had to call dealership back up to have them send the title. Very shady all around. Should not even be in business. Couldn't be more disgusted with a car lot.
Very dishonest car lot. Fake adds. Even got threatened by one of the employees when I called them out on it.
good sales people