OVER CHARGE , $550 OVER DISCUSES PRICE .THEY EMPTY MY GAS TANK , GOT MY TRUCK SO DIRTY !!!!!NEVER AGAIN GOING THIS PLACE !!!
Very disappointed with the service dept and the techs are not able to properly diagnose defects the first time around.I will not be returning.
THIS IS A SCAM SHOP!!!! MY DRIVER BEEN TOWING BY THIS SHOP AND THEY CHARGE HIM FOR 6 HRS OUR GPS ON THE TRUCK SHOWS THAT IT WAS 2 HRS WHEN HE GOT TO THE SHOP THEY CHARGE HIM TO REPLACE AN AIR COMPRESSOR 4 THOUSAND DOLLAR BY SAYING THAT THEY WORK ON THE TRUCK 10 HOURS WICH IS NOT TRUE BECAUSE THE DRIVER GOT TO THE SHOP AT 4:00 PM AT 8:00 PM THEY CALLED ME WITH THE FINALE BILL ... WHEN I CALL AND ASKED FOR THE RATE OF THOWING THEY SAID IT WAS 175 PER HR BUT THEY CHARGE HIM 375 PER HR SAYING THAT IT WAS AN HOLIDAY BUT ON THE 5/22/15 WASNT HOLIDAY I WISH FOR YOU GUYS TO STAY AWAY FROM THIS SCAM AND AT THE END HE SAID THAT HE RECIVED ONLY CASH THIS IS A COMPLETLE SCAM !!!!!!!!!!!!!!!!!!!
this guy's they charge me 1500 for only fixing my trailer door so they are resist and arrogant so far away from them
CASH ONLY that should tell you something.The price this company charged us I could have towed the tractor back to WI. Arnold the owner did the repair and charged us 1191.12 to change a trailer receptacle . the normal charge is around 250.00 his labor was 941.25 STAY AWAY!!!!!
Would not recommend, customer service is a joke. Half the time I couldn't even get a hold of anyone. Have taken my truck there 3 times now, because they can't seem to repair my check engine light, evertime I take it in they find something else wrong, that they should have found the first or second time I've taken it in. Hopefully after 3 visits and $9000 later, the third time will be the charm, and I'll never have to go back to this horrible place.
I left this Shop very disappointed I got overcharged because of mechanics fault...
I found Schmitt's to be very helpful with great follow up on a middle of the night emergency call. Unusual service for the Chicago area!!!