Awesome staff up front and in the shop! They go above and beyond expectations to make sure customers have an excellent experience. Wether buying a vehicle, or getting service work done, you can't go wrong with choosing Smith Family Nissan.
I really enjoyed buying a car here. They were so nice and I got a great deal! I will be recommending all my family and friends to Bryan. He went above and beyond to make my dream come true! So happy right now!!!!
My wife totaled our brand new maxima and we searched online to find another. Best Vehicle I have ever purchased. I'll be a Nissan owner for life now. I got me another Nissan Maxima here at Smith Family Nissan. I called and talked to Bryan. The car was marked at $2,100 below Market Value. Drove all the way from Kansas because it was the best price in a 1000 mile radius on a used Maxima. We signed papers and took delivery of the vehicle almost instantly, Bryan already had the dealer tags on and the car detailed before we arrived. The whole process only took 30 minutes.
The staff here is amazing. They go above and beyond to make sure their customers have a positive experience.
If you've never purchased from the Smith Family you're missing out. They make your car buying experience fun and enjoyable. Exceptional experience! This is the way car buying should be.
Amazing staff!!! I can not say enough good things about all the employees! They all made me feel right at home!
This business had a few bad spots but they seem to be doing a lot better now. They're very professional and customer oriented. The sales people aren't pushy and are very courteous now. The service department is very helpful and informative.
The service manager will not help you. Acts like he knows what he is doing but clearly has no idea. Had a truck in there and he gave me many options of what might be wrong but didn't have a clue. They looked at it and he wasn't even close. Took it back 3 times never fixed it right. Talked to Gary about my previous bills and he beat around the bush and yet I still had to pay. Wouldn't use this dealership even if it cost a grand to have it towed to next dealer.
I went to this dealership to purchase a vehicle I had looked at several times on their lot. They were all about the sale until I pointed out that the car had more miles than they had be advertising on the Internet site. Thy became kinda defensive at this time. When I went back to make a deal with them, they took it upon themselves to call my personal banker and find out my loan amount with out my permission. They thought cause it was a home town deal they could do that! Then when I showed them cars that were very competitive with the car they were trying to sale me but with better pricing but my only hold back was the fact that I didn't keep my business local they tried and tried to make me are why their car was worth this much. My family has done business with Gene Smith for years and the owner of Smith Family Nissan did not even seemed concerned that he was losing a long time customer. At all cost I would avoid using this dealership. I am a hometown customer who would not use them and not recommend them to my worst enemy!!